I have a 2013 S. Not sure when it started, but I have had rear hatch full of water after hard rain. Tonight a have had it. It was full when I raised it. I called Fremont and asked the lady to look up TSB. She refused to do it. She said they could not see TBS. That is hog wash. She said I had to take it to "Your SC". I told her I don't have SC, I am thousand miles from my home. Has anyone has this problem? And, has anyone had the helpdesk refuse to look up tech serve bulletin?