I believe I know exactly the noise you’re talking about. I’ve heard it twice but only over a very bumpy road but like fine bumps. Doesn’t happen often but the rattle from this thing is ridiculous.
If you have you end up getting this service please share your remarks from tesla. There is no easy way for me to replicate the noise.
Took my car to service today. Did a test drive with the technician to show him the issue. They worked on my car for 4 hours, I didn’t hear any noise while coming back home. The car was super quite. They didn’t tell me much what was fixed but gave some explanation in the invoice. See below. Also they ordered new trim for the trunk. Going back to replace it on 7/20.
Concern: Customer states seat rattle from seat back of middle seat
Correction: Noise/Vibration: Verify And Inspect On-Site
Pay Type: Basic Vehicle Limited Warranty
Concern: customer states: Rear trunk panel that touches the glass roof near the brake light has a gap on the driver side
Verified customer concern. Technician inspected liftgate trim and found deformities in the trim.
Technician attempted to apply foam to lessen the noise, but replacement is necessary to completely
solve the issue. Technician is recommending replacement of both the liftgate upper and liftgate lower
trim.
Correction: Exterior Component/Panel/Glass Adjustment - 0.6
3
Correction: General Diagnosis
Correction: Perform Validation Test Drive
Pay Type: Goodwill - Service
Concern: customer states: Rear trunk panel that touches the glass roof near the brake light has a gap on the driver side
Verified customer concern. Technician inspected liftgate trim and found deformities in the trim.
Technician attempted to apply foam to lessen the noise, but replacement is necessary to completely
solve the issue. Technician is recommending replacement of both the liftgate upper and liftgate lower
trim.
Correction: Noise/Vibration: Verify And Inspect On-Site