Backup camera frame rate?

[WilliamG]

Seems that is inaccurate. Also seems the ONLY software compatible with HW3 is 7.1 and 16.3 and nothing in-between/16.2 is HW2.5. If you are on 12.x then you likely have HW2.5.

HW2.5 even after April 12th build date

HW2.5 even after April 12th build date

I had 12.1.2 on HW3.

 

[JulienW]

I had 12.1.2 on HW3.

Just going by what everyone is saying. How did you confirm you have HW3? Was it delivered with 7.1?

 

[WilliamG]

Just going by what everyone is saying. How did you confirm you have HW3? Was it delivered with 7.1?

Yes. 7.105 or something. Also I didn’t have lane-change confirmation option in 12.1.2. I only got that in 16.3. Car ordered on 4/19. Built 4/27. Delivered 5/2.

 

[JulienW]

So many unknowns. Mine was built on about May 22 and shipped with and is on 7.107. If 12.1.2 is HW3 compatible then why is Tesla still shipping (at least a couple of weeks ago) with 7.1 (assuming mine is HD3 which I can't confirm). Also my backup camera is not a low inconsistent frame rate or "jerky". It not 30fps and looks to be somewhere around an acceptable 18-20fps. Also it has come on every time I put in reverse. I know a lot are having it "black screen" when they put in reverse . Not sure if any of this indicates that I have HW2.5 or 3.

Will check the backup camera while driving today and see how it does.

 

[turnem]

You can start a chat session with customer service and ask them if you have HW3 or not. They'll tell you. I strongly suspected that I did even though I bought my car on 4/26 (which would've been very early to receive a HW3 vehicle) but they indeed confirmed that I have HW3.

 

[WilliamG]

So many unknowns. Mine was built on about May 22 and shipped with and is on 7.107. If 12.1.2 is HW3 compatible then why is Tesla still shipping (at least a couple of weeks ago) with 7.1 (assuming mine is HD3 which I can't confirm). Also my backup camera is not a low inconsistent frame rate or "jerky". It not 30fps and looks to be somewhere around an acceptable 18-20fps. Also it has come on every time I put in reverse. I know a lot are having it "black screen" when they put in reverse . Not sure if any of this indicates that I have HW2.5 or 3.

Will check the backup camera while driving today and see how it does.

There’s no unknowns really. Just check your files from dashcam or sentry. Are they HEVC encodes? If yes, then you’re HW3.

 

[JulienW]

There’s no unknowns really. Just check your files from dashcam or sentry. Are they HEVC encodes? If yes, then you’re HW3.

I don't think I have Sentry since I'm on 7.1. I think Sentry is 12.x and up. Also another oddity is I pulled the drive and it seems to be recording all the time. I have videos of the car just sitting in the parking space and NOTHING happening around it and they are continues one after the other. Seems to record 100% of the time. I will pull again and check the format (and copy the files, forgot to do that too).

 

[WilliamG]

I don't think I have Sentry since I'm on 7.1. I think Sentry is 12.x and up. Also another oddity is I pulled the drive and it seems to be recording all the time. I have videos of the car just sitting in the parking space and NOTHING happening around it and they are continues one after the other. Seems to record 100% of the time. I will pull again and check the format (and copy the files, forgot to do that too).

You have dashcam. Just check those files. Also, yes it is recording all the time - only the last hour is always saved. If you want to permanently save a particular time, tap the dashcam icon and wait a few seconds - you’ll see a green tick for a second when it’s done. That will permanently save that hour.

 

[JulienW]

You have dashcam. Just check those files. Also, yes it is recording all the time - only the last hour is always saved. If you want to permanently save a particular time, tap the dashcam icon and wait a few seconds - you’ll see a green tick for a second when it’s done. That will permanently save that hour.

Yes but it seems to be saving them all by default. I will check it later today but I was seeing all video from the time I put the drive in and NOT just the last hour.

 

[WilliamG]

Yes but it seems to be saving them all by default. I will check it later today but I was seeing all video from the time I put the drive in and NOT just the last hour.

There are a lot of files, but they are short increments.

 

[JulienW]

Guess I have HW4. But know I'm STUCK on 7.1

 

[WilliamG]

Yeah you should have been updated by now. Can always request service for software update in the app.

 

[JulienW]

Yeah you should have been updated by now. Can always request service for software update in the app.

Well it has only been 3 days since I got the car. I just live in dog years/days. Did you get your first update that quick? Also think I will try Chat first and then go the service route.

 

[WilliamG]

Well it has only been 3 days since I got the car. I just live in dog years/days. Did you get your first update that quick? Also think I will try Chat first and then go the service route.

If it’s only been a few days then just be patient. It’ll come.

 

[mcap81]

did this issue get resolved for anyone, i have not received an update so i cannot comment

 

[WilliamG]

did this issue get resolved for anyone, i have not received an update so i cannot inform you

I just got 2019.20.2.1 last night. Haven’t driven since, though...

 

[Bill Foster]

did this issue get resolved for anyone, i have not received an update so i cannot comment

I drove with a virtual tech, he agreed it looked choppy, of course it was acting pretty normal when he rode with me.

I have a mobile tech coming out today for a seal and he's also going to look at it.

 

[WilliamG]

I drove with a virtual tech, he agreed it looked choppy, of course it was acting pretty normal when he rode with me.

I have a mobile tech coming out today for a seal and he's also going to look at it.

Let us know what he thinks. What’s a “virtual tech”?

 

[Bill Foster]

Let us know what he thinks. What’s a “virtual tech”?

He was the guy who pushed a software update to my car. I think that's the right term?

 

[WilliamG]

He was the guy who pushed a software update to my car. I think that's the right term?

How did he see the frame rate?