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Backup Camera not working

Hi i just bought my tesla.model 3 yesterday and the back up camera is glitching. I already tried the steering wheel reboot and powered it off through security. At first the screen was all white and after I rebooted it it went away and I got like a redish color back up picture, almost like thermal like. I provided a picture. Have any of you guys experienced this and how did you fix it. I made an appointment with Tesla but it's over a week long was hoping there was an easy fix you guys know of.
 

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