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Backup camera went black then came back. Anyone else?

frank69

Member
Aug 17, 2018
133
80
Los Angeles
Be sure to hold right button and issue bug report each time it happens.

Today I was in P and went to turn on my camera with the screen button.... blank screen. Five minutes later, I put it into reverse and camera worked fine. *random*.

I guess no statement from Tesla yet. Not sure how many reported it. I went online to submit it.
 

Neil2526

Member
Nov 27, 2018
10
9
Hershey PA
I’ve heard from a couple people that you just pound on the camera icon on the card in the lower left, turning camera on and off, until the camera comes back. I have not had occasion to try this yet, but I have been told that it works.

Happens to me infrequently and reboots have not usually fixed it. Heard about this solution recently. So next time I’ll be toggling madly. Just toggle it a bunch of times. It’s faster than a reboot. Eventually Tesla might figure out how to do this automatically!

Report back if it works!

I just updated to 5.15 a few days ago. Camera has gone black a few times today and several quick toggles brought it back each time!
 

AlanSubie4Life

Efficiency Obsessed Member
Oct 22, 2018
11,167
14,156
San Diego
I just updated to 5.15 a few days ago. Camera has gone black a few times today and several quick toggles brought it back each time!

Good to hear.

Still waiting for an opportunity to try this method (which is good). Since updating to 5.15 I've noticed it's slow to bring up the backup camera sometimes, but within a few seconds it has resolved from black to an image, all on its own.
 

gilscales

Banned
Jul 16, 2016
1,694
2,040
Long Beach, CA
Yeah it’s happened at least three times and only lately, like in the last couple of months out of 11 months owning mine, it usually only last a few seconds and then resolves on it’s own
 

mrau

Authorized Driver
Supporting Member
Nov 12, 2018
452
858
Mid-Michigan
A few times with foot on the Brake and putting in Reverse, the rear camera was black with just the white lines showing. As soon as I took my foot off the Brake the camera came on. Not sure if it was a "timing coincidence" or if it is related to the brake pedal. Usually the rear camera works just fine.
 

EVnut

DARΞLL
Mar 24, 2009
1,606
1,243
Davis, CA
A few times with foot on the Brake and putting in Reverse, the rear camera was black with just the white lines showing. As soon as I took my foot off the Brake the camera came on. Not sure if it was a "timing coincidence" or if it is related to the brake pedal. Usually the rear camera works just fine.
Hmm. Interesting. Thinking back, I probably had my foot on the brake too... not wanting to actually MOVE in reverse until the camera begins working.... I'll start to test that on purpose.
 

SVMike

Member
Aug 1, 2018
279
365
Silicon Valley
I reported it happening to me a few weeks ago. I don't think it ever happened more than once in the first 4-5 months. Then 5 or 6 times now in the last month or two. And many times it has been black for 1-2 seconds, then comes on. Once it was black for 3-4 seconds before it came on.

Not scientific, but it seems it happens more when the car is cold (first time in the morning or evening after all day at work) and when I did not connect via phone app to tun on climate control.
 

Fernand

Active Member
Mar 22, 2019
1,622
1,794
Northern california
Since 2019.5.15 update ,new issue. When shifting P->R the backup camera sometimes waits a couple of seconds before activating. Black screen until then. I've seen other black screen situations, but it recovers pretty quickly, so I haven't figured out any association.

I have had issues with the right stalk since I got the car in December, where it sometimes doesn't accept a request to enter AutoSteer. Troubling because if I'm in Cruise I THINK I'm now in Autosteer, but then I realize I'm not. Ouch. It's also failed to enter Reverse a few times. It's like the sensor polling misses the event or the sensor is intermittent. I'll have to take it in at some point soon.
 
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Tezla1

Member
Nov 5, 2018
197
124
Los Angeles, CA
Since 2019.5.15 update ,new issue. When shifting P->R the backup camera sometimes waits a couple of seconds before activating. Black screen until then. I've seen other black screen situations, but it recovers pretty quickly, so I haven't figured out any association.

I have had issues with the right stalk since I got the car in December, where it sometimes doesn't accept a request to enter AutoSteer. Troubling because if I'm in Cruise I THINK I'm now in Autosteer, but then I realize I'm not. Ouch. It's also failed to enter Reverse a few times. It's like the sensor polling misses the event or the sensor is intermittent. I'll have to take it in at some point soon.

I have the same exact issues as you!

As for the autosteer problem - I feel like it was working fine before been the last update - it seems now it requires a SLOWER double tap on stalk to enter AP mode. Before update, I basically instant double tapped on stalk & it would go into AP. Now, it’s a more like: tap...tap. I also learned the hard way when my car almost changed lanes into another passing car going 70 mph when I doubled tapped and thought I was in AP when I was only in cruise !!



Rear camera going black — I started happening in the past ~30 days.
Possible it became an issue after last update
 

Blamski

Member
Jul 13, 2018
6
2
Santa Rosa
This happens to me almost every day. Seems to be mainly when I hit R and start moving quickly. I've done all the resets and such and it always comes back.
 

Sherlo

Member
Feb 13, 2019
348
398
SF Bay Area
Mine went black for half a day and then came back. Now it goes black only for the first second and then works fine. SC said it is known issue with 5.15 - FWIW
 

tchen811

Member
Oct 18, 2018
33
11
Los Angeles
Mine only acts up the first time I use the camera when I start up the car. Once it starts to work after the initial black screen, I haven’t gotten the black screen. Until the next time I start the car...
 

McQ14

Member
Nov 7, 2018
140
146
PA
This was still happening to me with 8.3, and Tesla pushed out v. 8.4 to me to fix it.

Happy to say it's a bit better. Sad to say it's only mostly fixed. Out of about ten times I put the car in reverse, the screen either flashes a black screen (about half the time) and the backup camera works, OR about two times out of ten the screen stays black for a minumum of five seconds. I've followed up with them and they'll get back to me.

I recommend when it happens that you note the time. They've constantly asked me for time stamps so they can go right to the exact time it occurs (and check code, I guess). So note the time.

They're fully aware of the issue and are working to fix it. They tell me it is a firmware fix, rather than an issue where they'd need to replace the whole camera hardware.
 

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