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Community
Tesla: Vehicles
Model X
Bad customer service
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<blockquote data-quote="dmurphy" data-source="post: 6121903" data-attributes="member: 92108"><p>As for the shudder … it is a known issue, has a known fix, and definitely isn’t a safety issue. It’s purely a comfort issue. If you’ve been awake the last year, you know supply chains everywhere are a mess. A parts delay right now is very normal — not just for Tesla, but for every manufacturer in every industry.</p><p></p><p>Sorry, I don’t call this bad service at all. You dropped off your car, they gave you a loaner (which YOU neglected), checked the vehicle thoroughly and let you know they’ll fix it as soon as the part comes in. In the meanwhile, they checked and verified your car is safe to drive. </p><p></p><p>On what planet is this bad service?</p><p></p><p>And yes, running out of battery is 100% on YOU.</p></blockquote><p></p>
[QUOTE="dmurphy, post: 6121903, member: 92108"] As for the shudder … it is a known issue, has a known fix, and definitely isn’t a safety issue. It’s purely a comfort issue. If you’ve been awake the last year, you know supply chains everywhere are a mess. A parts delay right now is very normal — not just for Tesla, but for every manufacturer in every industry. Sorry, I don’t call this bad service at all. You dropped off your car, they gave you a loaner (which YOU neglected), checked the vehicle thoroughly and let you know they’ll fix it as soon as the part comes in. In the meanwhile, they checked and verified your car is safe to drive. On what planet is this bad service? And yes, running out of battery is 100% on YOU. [/QUOTE]
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Community
Tesla: Vehicles
Model X
Bad customer service
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