I didn't know whether to laugh or just lose it by the time I got to my room. So I ordered a glass of wine (I'm resourceful!). I'm here in San Francisco on business for a few days. Before driving in (130 miles, approx), I called a few hotels to find one near some of my meetings to make sure they had charging available. This one confirmed that 'yep, we have chargers available, no problem'. I just arrived and as I was plugging in, I was told by Security that I would have to move my car no later than 6am because 'these spots are reserved and assigned to someone on a monthly basis - you'll need to come downstairs and move your car in the morning & you won't be able to plug back in til later tomorrow night again'. Really? No one mentioned that to me when I called and asked if they had charging available. (He was really nice and very apologetic that I hadn't been told - and somewhat annoyed that the Front Desk had AGAIN not conveyed that information, leaving them to be the bad guy.) So I politely inquired at the front desk to speak to the manager after I checked in. I told her that had I known that I could only charge at certain hours, I would have found another hotel. And she responded by asking me if I had asked if charging was available 24 hours. Yep. It was MY fault because I didn't ask. I looked at her and asked nicely if she was seriously suggesting that I should have asked more questions other than if they had charging available for guests. Yep. On me. I just looked at her and asked her if I should be asking if they had towels in the bathrooms and power to the televisions and batteries in the remote controls. She just rolled her eyes at me and walked away. In fairness, the woman behind the desk slipped me the code for free internet access for two nights. Pffyt. She's not ruining my night. I have some nice white wine on the way up. And I'll talk to the day manager about the charging information provided AND the response I received this evening. But I did learn I'm going to question a little more. I haven't had to before. And I don't actually mind going down to the parking garage before 6am because I'll be up anyway. But her response was really unacceptable.