Just had my car serviced the other day. Nothing specific, just general maintenance, "take care of any recurring or required servicing, inspecting, etc." On the estimate, I was told to expect wheel rotation & balance as part of the work.
On the final invoice, it shows in one section, "wheel rotation not recommended" in the inspection results; and, since I have a mar on one of my rims, I can see that they were not, in fact, rotated. The bill, however, still reflected the full amount.
I asked about it, and was told that the full-Monty balance was done, just no rotation. I'd never heard of that before.
So, my questions:
AIUI, normal “rotation” is therefore just swapping rear to front, on each side.
I appear to be wearing the front tires faster than the rear (is that normal? turning effect, I assume?); but symmetrically all around. They gave measurements of each tire in three places, “inner,” “middle,” and “outer.” Both front tires were 4mm at all three points; both rear tires were 7mm at all points.
I would think the faster wear on the front would be a prime reason to rotate in the first place??
I guess I’m wondering if I’ve been ripped off—ie, charged for a service they didn’t actually do. What would be a reason for not swapping fronts to rear given the wheels are already off, newly balanced, and the fronts show normal wear but in excess of the rears?
On the final invoice, it shows in one section, "wheel rotation not recommended" in the inspection results; and, since I have a mar on one of my rims, I can see that they were not, in fact, rotated. The bill, however, still reflected the full amount.
I asked about it, and was told that the full-Monty balance was done, just no rotation. I'd never heard of that before.
So, my questions:
- Does it make sense to do the one without the other? I've always heard of rotation (only), or rotate & balance (or, rotate/balance/align)--but not balance without rotation (nor align w/o rotate & balance)....
- I guess it makes sense that the charge would be the same: if the wheels all come off & go back on again, it shouldn't matter where they go on from a labor standpoint. Yes/no?
- No reset of the TPMS magic. Is that correct in my situation, or should a reset have been triggered?
AIUI, normal “rotation” is therefore just swapping rear to front, on each side.
I appear to be wearing the front tires faster than the rear (is that normal? turning effect, I assume?); but symmetrically all around. They gave measurements of each tire in three places, “inner,” “middle,” and “outer.” Both front tires were 4mm at all three points; both rear tires were 7mm at all points.
I would think the faster wear on the front would be a prime reason to rotate in the first place??
I guess I’m wondering if I’ve been ripped off—ie, charged for a service they didn’t actually do. What would be a reason for not swapping fronts to rear given the wheels are already off, newly balanced, and the fronts show normal wear but in excess of the rears?
