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Battery at zero?

I went out of town a week and a half ago and have another week to go. I left from the car charged to 80% before I left. I would check the app every couple days and it had only drained to 74% when I checked it last. This am, its saying zero %. Any ideas? Maybe an app problem?
It also says I have zero miles driven on the car. Maybe it's in some kind of deep sleep?
I would guess that the app is having trouble connecting to the car (hence the "--" for the mileage and pack %).

If the car was really at 0%, you probably wouldn't be able to connect to it in the first place since it'd be completely dead.

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