If the car runs fine, I would not fix the pack dent. At best just sell it to Vroom.
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Battery cracked [Tesla claims from pothole damage]
- Thread starter Judy W.
- Start date
Alysashley79
Active Member
Ya there’s good advice. Sell a busted up car to vroom because they don’t know what they’re doing and them poor person will buy it.
I call foul play here. Someone asked for a copy of the repair invoice not a screen shot of how much you owe to tesla. In the app you can click on show invoice estimate and there it will detail everything. Curious how thmat wasn’t posted.
I’ve been around and with Tesla since 2013 and I’ve found the techs to be nothing but honest. tomrhe point of NOT going looking for things wrong.
If you have teslafi, you can view a map of everywhere the car has ever been and see if it has went off roading anywhere.
My model 3 has literally bottomed out on speed bump in NY. I wouldn't say there is a 0 chance. I've got some bad scratches.
TexasTezla
Member
Alysashley79
Active Member
I get that. But a bad scratch is far from you need a new $17k pack ya? my old S also had a ton of scratches and a chip out of it
I will send pictures shortly. The plate under the car is very thin and there is a very small whole in the plate about 1 inch long. Tesla service took many pictures of the car trying to prove that I was traveling off road. There are no dents in the car. They took pictures of dirt on the car. We showed them it was merely dirt and there are no dents. It is really crazy. I baby this car. I believe this is a manufacturing defect in the thickness of the plate. I have two cars and only drive the Tesla in the summer, even though it is all wheel drive. We have submitted an insurance claim and expect that they will pay for the new batteries. I plan on selling the car.
How much does the resale value go down for having a $15k collision repair on the cars record?
iwannam3
Active Member
What makes you think it will be brand new? It will most likely be a refurbished battery.
It's actually 17,534. I don't care. I don't want the car. Full disclosure on my end. Actually, brand new batteries may even things out.
If they are buying a new battery it should be new, right? The price would be with the core charge but it should be new. Batteries under warranty, though, are usually refurb because the warranty specifically allows them to do that (so they do).
Insurance companies normally opt for refurb parts, where appropriate, because they are cheaper. Especially when they come directly from the OEM.
Here are the pictures Tesla sent to us to support their claim that the car has been taken off road. That is dirt on pic 6. I don't take the car to car washes. I only do DIY washes. Oddly enough, Tesla service did not take pictures of the hole in the bottom of the car. My husband took pictures of that on a second visit and I have yet to see them. Their email send line from Tesla is entitled: "Damages to vehicle". I just don't believe that these pictures support their claim. If Tesla wants customers to trust their products, they need to start with their service teams.
rpiotro
Active Member
Well, the only two pics showing damage are 5 and 7:
Looks to me like this 2nd pic is the front edge of the battery.
The two scratches do seem to line up, but I'm not at all sure why they would indicate off-roading? If the first contact at the leading edge were a rock, why wouldn't it leave a scratch all the way down, as opposed to half-way down the battery pack?
Looks to me like this 2nd pic is the front edge of the battery.
The two scratches do seem to line up, but I'm not at all sure why they would indicate off-roading? If the first contact at the leading edge were a rock, why wouldn't it leave a scratch all the way down, as opposed to half-way down the battery pack?
