Hi, I’m wondering if anyone else has had problems getting battery degradation % on their car?
I’ve done some basic Calcs and think my battery is around the 70% degradation mark, it’s a 2019 model X and it’s done around 50k miles.
I tried to request a battery health check from the tesla apps service tab, but had a phone call from service saying they had done a remote check and my battery was fine. I asked what percent degradation they had found my battery to be at so I could keep an eye on it and to check if my Calcs were about right or not….. the service guy then said tesla don’t give out those figures.
He then followed up, in message (see pic) saying tesla do not offer a battery warranty for degradation or loss of range on the model S/X.
I’m sitting here baffled as that completely contradicts everything I’ve heard/read about battery warranty on teslas, including teslas own website???
Can someone please check the message and see if I’m going mad, or I’ve mis-read what’s been wrote here?
Aidan
I’ve done some basic Calcs and think my battery is around the 70% degradation mark, it’s a 2019 model X and it’s done around 50k miles.
I tried to request a battery health check from the tesla apps service tab, but had a phone call from service saying they had done a remote check and my battery was fine. I asked what percent degradation they had found my battery to be at so I could keep an eye on it and to check if my Calcs were about right or not….. the service guy then said tesla don’t give out those figures.
He then followed up, in message (see pic) saying tesla do not offer a battery warranty for degradation or loss of range on the model S/X.
I’m sitting here baffled as that completely contradicts everything I’ve heard/read about battery warranty on teslas, including teslas own website???
Can someone please check the message and see if I’m going mad, or I’ve mis-read what’s been wrote here?
Aidan