Tesla Motors Club
Tesla called me yesterday afternoon to notify me that my vehicle service was complete (replaced faulty charge door), and casually mentioned that "next time I come in" they will replace my entire LR battery. I started asking questions and was put on hold for a couple minutes, then was told it was "not a safety issue, but a longevity issue" and that Tesla is proactively replacing a certain batch of Model 3 VINs. I took delivery of my dual motor Model 3 last August, has anyone else get notified of this recall?
I asked for more information via email and when I picked up the car, but did not receive anything.
On one hand I am glad that I will get a brand new battery and Tesla is being proactive, but on the other I am very disappointed on the extremely poor communication. It is hard to believe that a safety issue is not a possibility if there is a problem with the quality of the battery pack. Anything that impacts longevity, such as a bad/poor quality cell or cells, will most certainly increase risk of battery pack failure while driving, or worse case result in thermal runaway.
I asked for more information via email and when I picked up the car, but did not receive anything.
On one hand I am glad that I will get a brand new battery and Tesla is being proactive, but on the other I am very disappointed on the extremely poor communication. It is hard to believe that a safety issue is not a possibility if there is a problem with the quality of the battery pack. Anything that impacts longevity, such as a bad/poor quality cell or cells, will most certainly increase risk of battery pack failure while driving, or worse case result in thermal runaway.