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Battery won’t charge and now it’s totally dead

Discussion in 'Model 3: Battery & Charging' started by RyanS, Apr 15, 2018.

  1. cmaster

    cmaster Member

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    They will say it in the itemized receipt.

     
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  2. Moderatefan

    Moderatefan Member

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    Is your Gen1 charger still working (on wife's car)? Seems they fail pretty often too.
     
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  3. cellogig

    cellogig Model X..Model 3

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    Sorry for ur trouble. On a lighter note...I was on a forum that was for mk1 Audi TT s. Meaning first generation Audi TT.

    The rite of passage was to get your car flatbed and post a picture. It was so common that we just laughed it off. It was called the flatbed club. Pretty much everyone at some point had it happen. You might have kicked it off for the rest of us :)

    Hope you have a positive outcome!! And get you car back
     
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  4. RyanS

    RyanS Ka-chow

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    Yup. Gen 1 is working fine. It charged my wife’s MS yesterday without any issues. My gen 2 is also charging my loaner classic MS signature without any issues.

    LOL . Flatbed club. I am a president of flatbed club for my DeLorean. Local towing companies and AAA knows me well. I was thinking that I don’t need to worry about towing anymore with my brand new Tesla... What could possibly go wrong with a 3 weeks old $60K brand new car...
     
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  5. adaptabl

    adaptabl Banned

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    That doesn't seem to be the case with drive units. Haw many model S owners have had multiple drive units replaced under warranty already?
     
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  6. TexasEV

    TexasEV Well-Known Member

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    Lots did in 2013-2014. Search the forums here about that.
     
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  7. Saghost

    Saghost Well-Known Member

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    Operative word "generally."

    But from what I've read, the drive unit failures had a few different reasons, and a lot of them were replaced while still fully functional based on noises - which Tesla eventually decided were related to a wiring bundle being secured, if I understood right.

    The bathtub curve applies pretty consistently for a given part and failure mode - and with the understanding that the actual service life may not actually be anywhere near the design service life of the component or system.
     
  8. RyanS

    RyanS Ka-chow

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    OK. According to SC rep, they have replaced the high voltage controller but it is keep throwing more error messages and they are not sure what is going on. So they are connecting with Tesla engineer to figure out the issue. So looks like I am going to be stuck with an APless classic MS signature for a few more days. They still don't want to give me a loaner with AP. Ugggg...
     
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  9. Bruinfan

    Bruinfan Member

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    every loaner from rocklin i've had did not have AP.

    figured it was a liability issue... don't want to have an AP related accident on a rental.

    your OP, i thought for a sec it was taken at my house: same car, same type housing tract... if you see your Model 3 driving around town, it's me.....
     
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  10. cellogig

    cellogig Model X..Model 3

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    Glad they are getting to the bottom of this.

    At a level 2 charger the other day, I was not able to charge due to amp problems. The car kept shutting down the charge and sending many error messages that were on a log with Tesla. I was told there would a software update to fix this.

    It is a Tesla destination charging point that is listed at their website.

    Maybe tonight’s new update will fix this for me. I should also try some other level 2 chargers in my area.

    My home one works fine.

    Appreciate ur update. Weird u cannot get a car with ap in it. I assume you already know how it works
     
  11. cwerdna

    cwerdna Active Member

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    Keep in mind that for all level 1 and 2 AC charging (100 to 240 olts) over J1772 or over Tesla's proprietary connector, the external unit is NOT a charger. It is an EVSE (Electric Vehicle Supply Equipment). It's basically a smart safety switch. The charger is on-board the car.

    For DC charging (e.g. Tesla Supercharger, CHAdeMO, CCS, etc.) the external unit is a charger. Please see Range issues - Page 2 - My Nissan Leaf Forum
     
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  12. cwerdna

    cwerdna Active Member

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  13. RyanS

    RyanS Ka-chow

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    When I asked for an AP car at Rocklin, lady there told me that she has MX to loan me but after she talked to her manager, she changed her story and told me that MX is not available but I can have MS (signature). Hmmmm... really? You just showed me a MX key and for some reason, it's not available now? I didn't want to make a big deal since I figured I would get my car back next day. Well... it's has been 5 days and still no car.

    I am in the Lakeside community. US Home track.
     
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  14. Bruinfan

    Bruinfan Member

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    my guess is that they hold model x loaners for model x owners.

    be glad you didn't get an ICE... they've been known to do that when out of tesla loaners.

    Stonelake, baby.
     
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  15. Moderatefan

    Moderatefan Member

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    Good thinking! Kia ICE to repeat offenders
     
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  16. RyanS

    RyanS Ka-chow

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    Well... I called SC twice already for any update. Basically, my car is still not working and they have no clue. They said, they are waiting for Fremont engineering team to solve this but no news, yet. Sounds like engineering team has no clue as well... I really don't want mine to be a lemon. Plus, I hate driving this clunky antique MS. uggggg...
     
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  17. RyanS

    RyanS Ka-chow

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    By the way, from my phone, I can see that they are trying to install a software update but kept failing. Not sure which version. I have a feeling that my problem might be related to a recent software update (2018.14.1 7f53642)? That was the only major change to that car, other than using get 1 charger.
     
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  18. bonnie

    bonnie Oil is for sissies.

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    haha - you keep texting them? You're going to quickly become a *favorite* customer.

    They may not know why it failed - I'm sure there will be an engineering investigation. Service gets cars up and running, but they don't necessarily identify root cause. Let them do their work in peace (ie, let them work on other customer cars - Stop texting!).

    As far as 'brand new parts should not fail' - it's not uncommon for electrical components to pass testing & then fail within the first 30 days of use (commonly referred to as 'infant mortality'). I wouldn't draw any conclusions about my car because of a failure like yours. A component failure doesn't make your car a lemon.
    :)

    Update: I see that there is an engineering investigation now. Seriously, quit calling them. I'm surprised they haven't turned off remote access to your car, that's pretty much SOP for cars coming into any service center. And if anyone from Tesla is watching this thread, they'll prob have it turned off.
     
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  19. S3XY

    S3XY Active Member

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    What VIN range is your car? I see you've only had it 3 weeks but sometimes older VIN's get assigned.
     
  20. RyanS

    RyanS Ka-chow

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