Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Berkeley Service Center experience?

This site may earn commission on affiliate links.
We have Aug 2018 delivered 100D X. Dublin Service center is closer to us but based on mobile service tech feedback, I've set up an appointment at Berkeley. We have the shudder issue on hard acceleration and Dublin SC pushed back on my service visit last time to address. I even mentioned SB-19-39-001 to Dublin SC via the mobile app. I wanted to ask if people here have had a positive experience with Berkeley SC and do you think they would address the shudder issue ?
 
My one time using the Berkeley service center was for a battery coolant pump issue on my Model S last November. Very efficient, good communication on progress/status, even got a loaner Tesla. I can't speak to the specific issue you are dealing with.

(To be fair, most of my visits to Dublin over the years have gone reasonably well also.)

Bruce.