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Berkeley Service Center experience?

quack724

Member
Aug 23, 2016
22
9
Dublin
We have Aug 2018 delivered 100D X. Dublin Service center is closer to us but based on mobile service tech feedback, I've set up an appointment at Berkeley. We have the shudder issue on hard acceleration and Dublin SC pushed back on my service visit last time to address. I even mentioned SB-19-39-001 to Dublin SC via the mobile app. I wanted to ask if people here have had a positive experience with Berkeley SC and do you think they would address the shudder issue ?
 

bmah

Moderator
Supporting Member
Mar 17, 2015
4,180
7,761
Lafayette, CA, USA
My one time using the Berkeley service center was for a battery coolant pump issue on my Model S last November. Very efficient, good communication on progress/status, even got a loaner Tesla. I can't speak to the specific issue you are dealing with.

(To be fair, most of my visits to Dublin over the years have gone reasonably well also.)

Bruce.
 

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