Most of the negative experiences have to do with the anxiety involved in the delivery process. Last minute changes in delivery location - was called the night before delivery it will be at a different location. Last minute proper paperwork completions - needing to have the notarized power of attorney. Wrong finalized paperwork because failure to update loan payment to cash payment. Not having clearly stated in your contract that you have lifelong SuperCharging feature with the car. Not having window stickers of the configuration of the car during your delivery. Tesla having applied some other referral code (don't know if this was done intentionally for someone else's secondary gain) instead of your own friends but afraid to change it because you might lose the SuperCharging right accidentally because of the last minute change. Tesla not registering the car for you so you have to go through the registration process on your own for the state of NV. Also being rushed during the delivery process to the point where you feel like you do not have enough time to feel comfortable evaluating your car. Also inconsistent information from the staff about different trivial and important matters. Expectation to be completely forgiven for their mistakes while expecting perfect model behavior from us like if nothing is wrong. Mostly this is the fault of the system and actually side effect of their rampant success. Trying to logistically deal with all the volume with a limited amount of space and staff and time is definitely the cause. As far as the negatives of the car mostly deal with very little differentiation physically of Performance version of the car vs AWD for the price especially way it is delivered without the carbon spoiler and no mention of when to be installed. Since I have the performance upgrade it is the wheels and the red brake that is only different. There is some forum discussion lately that AWD to Performance could be just a software tweak (instead of truly binned motors) which means AWD maybe definitely the better value for the money. Significant loss of range going from aero wheels nonperformance to the performance with the performance upgrade wheels.
Now for the positives:
- Despite this, I went for the M3P+ because I wanted the best performance M3 with supercharging rights since I wanted the thrill and tend to keep the car forever so the price difference can be diluted over many years of ownership.
- My car was in thankfully better condition then many of the negative post I read about - only defect I noticed on delivery is slightly inconsistent paint quality (slight striation rather than even pearling white) in the lower panel of the doors in the passenger side that is only noticeable if you look really closely under the clear coat (otherwise very difficult to notice in most of the angles or light conditions) and a small deep gauged defect on the black plastic trim by the driver side on the bottom of the door frame. These 2 imperfections were noted on the ticket for the pre-delivery condition. Otherwise perfect. So actually I was ecstatic to take delivery.
- During my drive to Rocklin back to Reno, Nevada - the performance of the car was impressive. I was totally impressed with the pure acceleration and handling of the car as configured. Regenerative braking was an awesome feature I learned to appreciate very quickly during the winding mountainous road. The acceleration, even uphill, was tremendous with the instant response without any lag whatsoever. Very confidence inspiring when passing cars safely. The fun factor is definite! My appreciation for the car's performance grows every day. The car can change its personality from a sedate automated comfortable cruiser to a city traffic threader to a mountain canon tracker, to an all-out drag racer on a straight and wide empty highways.
- Ergonomics of the car is so simply laid out yet so intuitive for people familiar with technology. I am not missing the dashboard between the steering wheel and getting accustomed to the main display was instant for me. Enhanced autopilot function is very useful and easy to engage but a working progress but looking forward to the V9 update. The seating at least in the driver seat seems to be very comfortable during my 2 hours driving back. Love the white spacious interior especially for the size of the car!
- Future proof part of the car since it is constantly being upgraded via software upgrade!
Overall my impression is Tesla has a great competitive product that has a bright future that moves mankind forward and for the better future as long as they can continue to improve on their logistics and service level to be expected from existing and future consumers. I am worried as a new Tesla owner what my after sales support will be as they are in the process of expanding their service centers. There will be a lot of new Tesla's and currently, they have problems with timely part deliveries and repairs. Those days of easyTesla car loaners and pickup services seems to be limited compared to the past with much smaller premium user base. After all spending 80K+ for the car should come with premium after service coming from established ICE luxury established competitor. I am sure if my car is trouble free in the future I will be a total convert, but it depends on my after service if the car has any issues in the future. I truly wish Tesla all the success especially because our future is intertwined.
Now for the positives:
- Despite this, I went for the M3P+ because I wanted the best performance M3 with supercharging rights since I wanted the thrill and tend to keep the car forever so the price difference can be diluted over many years of ownership.
- My car was in thankfully better condition then many of the negative post I read about - only defect I noticed on delivery is slightly inconsistent paint quality (slight striation rather than even pearling white) in the lower panel of the doors in the passenger side that is only noticeable if you look really closely under the clear coat (otherwise very difficult to notice in most of the angles or light conditions) and a small deep gauged defect on the black plastic trim by the driver side on the bottom of the door frame. These 2 imperfections were noted on the ticket for the pre-delivery condition. Otherwise perfect. So actually I was ecstatic to take delivery.
- During my drive to Rocklin back to Reno, Nevada - the performance of the car was impressive. I was totally impressed with the pure acceleration and handling of the car as configured. Regenerative braking was an awesome feature I learned to appreciate very quickly during the winding mountainous road. The acceleration, even uphill, was tremendous with the instant response without any lag whatsoever. Very confidence inspiring when passing cars safely. The fun factor is definite! My appreciation for the car's performance grows every day. The car can change its personality from a sedate automated comfortable cruiser to a city traffic threader to a mountain canon tracker, to an all-out drag racer on a straight and wide empty highways.
- Ergonomics of the car is so simply laid out yet so intuitive for people familiar with technology. I am not missing the dashboard between the steering wheel and getting accustomed to the main display was instant for me. Enhanced autopilot function is very useful and easy to engage but a working progress but looking forward to the V9 update. The seating at least in the driver seat seems to be very comfortable during my 2 hours driving back. Love the white spacious interior especially for the size of the car!
- Future proof part of the car since it is constantly being upgraded via software upgrade!
Overall my impression is Tesla has a great competitive product that has a bright future that moves mankind forward and for the better future as long as they can continue to improve on their logistics and service level to be expected from existing and future consumers. I am worried as a new Tesla owner what my after sales support will be as they are in the process of expanding their service centers. There will be a lot of new Tesla's and currently, they have problems with timely part deliveries and repairs. Those days of easyTesla car loaners and pickup services seems to be limited compared to the past with much smaller premium user base. After all spending 80K+ for the car should come with premium after service coming from established ICE luxury established competitor. I am sure if my car is trouble free in the future I will be a total convert, but it depends on my after service if the car has any issues in the future. I truly wish Tesla all the success especially because our future is intertwined.
