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Black Instrument Panel

Discussion in 'Model S' started by heed91, Apr 9, 2018.

  1. heed91

    heed91 Member

    Joined:
    Feb 20, 2018
    Messages:
    21
    Location:
    Gilbert
    ED057413-E6C3-4F9E-B826-89665FB8626F.jpeg My instrument panel is black and I can’t see anything on it. The main 17” display still works perfectly but not sure why I can’t see anything on my instrument panel?
    I have a Model S75D with the new MCU2 so I can’t do a reset with the normal hold scroll wheel deal. Anyone else with new MCU2 have this issue before and how did you resolve it? I can still drive but it’s a little eerie not knowing my speed and staring at a black screen.
     
  2. DOCAL

    DOCAL Member

    Joined:
    May 5, 2016
    Messages:
    442
    Location:
    San Jose, CA
    Try going to controls, then on the left hit the power off menu, and power off the car.
    Do that, then after a few minutes, you should be able to press the brake to power it back on.

    No idea if it'll help, but I think it's worth a shot.
     
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  3. Cincinnatus

    Cincinnatus Member

    Joined:
    Jul 29, 2017
    Messages:
    9
    Location:
    Oklahoma
    Same thing happened to my wife on our 100D MCU2 last week. The e-brake and power off menu fix from @DOCAL above worked for us.
     
  4. heed91

    heed91 Member

    Joined:
    Feb 20, 2018
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    21
    Location:
    Gilbert
    Thanks guys. That did the trick!
     
  5. mrbulk

    mrbulk Member

    Joined:
    Sep 5, 2017
    Messages:
    402
    Location:
    Las Vegas NV
    Same thing happened to me just this afternoon. Luckily we were near our destination so I parked it. Came back a couple of hours later and all was fine, could what I did constitute powering off the car, as DOCAL suggested?

    Also tried the scroll wheel reset (all three positions) anyway, to no avail before parking and giving up the first time.
     

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