I picked up my MS 70 last Friday. As of yesterday I had 370 miles on my car. I was driving home from an appointment at about 2:30 p.m. in the western suburbs of Chicago on interstate I290 when I had a blow out of the passenger rear tire. I was driving with auto pilot and paying attention. I did not see anything on the roadway prior to the blowout. However I heard two very loud pops almost like a small caliber gun shot and then a flat tire. I pulled over. TESLA called a tow truck and took me to the closest service center. (The one where I took delivery just four days prior) They put on a new tire. Examining the car on the side of the road I noticed rash on the wheel and also a scratch about 2 1/2 inches from top to bottom and about a 1/8 th of an inch wide. The scratch is just to the rear of the tire. Whatever I hit or whatever was hit by someone else and went flying into my tire put a hole in the sidewall of the tire about the diameter of the tip of my little finger. Average size fingers for a man.
The service center replaced the tire and tried to buff out the scratch and also used a touch up stick. Initially touch up stick looked good but by time I got home it was wearing off. I will probably get a touchup stick and let it dry for awhile before driving.
The new tire cost $181 plus labor. I am not mad at TESLA as I know the tire blowing is not their fault. However you would think there was a hazard warranty on tires. With the amount of tires TESLA buys you would think they have some leverage to require tire manufacturer to provide a hazard protection plan on tires. If you go to DISCOUNT TIRES (tire store in local area) you can buy that when you get new tires. It is about $20 on a $90 dollar tire. Or $80 on a set of four new tires. So on a TESLA that would have probably been about $160 on a set of four tires. That would have been a savings of $21 plus the labor. Just crabbing. The Service center was really great and roadside assistance got a tow truck out pretty quick (45 minutes) in afternoon traffic in Chicago area. I can not say enough how great the service center people were and how hard they tried to get rid of the scratch. Whatever hit left a deep scratch/indentation. I think they were more upset than I was. Thanks Villa Park Service Center you guys are great.
The service center replaced the tire and tried to buff out the scratch and also used a touch up stick. Initially touch up stick looked good but by time I got home it was wearing off. I will probably get a touchup stick and let it dry for awhile before driving.
The new tire cost $181 plus labor. I am not mad at TESLA as I know the tire blowing is not their fault. However you would think there was a hazard warranty on tires. With the amount of tires TESLA buys you would think they have some leverage to require tire manufacturer to provide a hazard protection plan on tires. If you go to DISCOUNT TIRES (tire store in local area) you can buy that when you get new tires. It is about $20 on a $90 dollar tire. Or $80 on a set of four new tires. So on a TESLA that would have probably been about $160 on a set of four tires. That would have been a savings of $21 plus the labor. Just crabbing. The Service center was really great and roadside assistance got a tow truck out pretty quick (45 minutes) in afternoon traffic in Chicago area. I can not say enough how great the service center people were and how hard they tried to get rid of the scratch. Whatever hit left a deep scratch/indentation. I think they were more upset than I was. Thanks Villa Park Service Center you guys are great.
