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Blue-tooth Issues

Discussion in 'Model S' started by CUBldr97, Mar 27, 2018.

  1. CUBldr97

    CUBldr97 Member

    Joined:
    Apr 20, 2015
    Messages:
    398
    Location:
    MD
    I have an older Model s 2013, and recently the blue -tooth seems to randomly stop working. during a call ill be talking to someone and i can no longer hear them, yet they hear me fine. I have tried adjusting the volume, rebooted the system, re-synced my phone etc...

    Anyone have similar experience?
     
  2. Texman

    Texman New Member

    Joined:
    Feb 25, 2018
    Messages:
    4
    Location:
    Plano Texas
    Took delivery of 2018 Model S last week. I drove a 2013 Model S for 5 years. Bluetooth is only working maybe 1 of 4 calls. Sometimes at the start or in the middle of my calls, people will either stop hearing me or say I sound: distorted, robotic or under water. Additionally I when someone calls and I answer on the touchscreen. The call picks up but I cannot hear them.
    I do not wear an apple watch either (as some have suggested causes interference).
    Never had a problem like this in the 2013.
    Very frustrating for sure.
     
  3. Vortexx

    Vortexx Member

    Joined:
    Dec 31, 2016
    Messages:
    32
    Location:
    Orange County
    This is a known issue with iOS and Tesla. It should be solved when iOS 11.4 is released.
     
  4. Ritu_o0o

    Ritu_o0o Member

    Joined:
    Jan 12, 2018
    Messages:
    76
    Location:
    California
    Yup... I had this issue last month then few firmware updates hit my car and few IOS updates on my phone. Not exactly sure what solved it though but I have not had this issue in a couple of weeks.

    FYI: I did talk to the service rep and he said, if you have IOs already connected to apple watch and iOS trying to connect to the Tesla then it happens....
     

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