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Blue-tooth Issues

CUBldr97

Member
Apr 20, 2015
398
250
MD
I have an older Model s 2013, and recently the blue -tooth seems to randomly stop working. during a call ill be talking to someone and i can no longer hear them, yet they hear me fine. I have tried adjusting the volume, rebooted the system, re-synced my phone etc...

Anyone have similar experience?
 

Texman

New Member
Feb 25, 2018
4
0
Plano Texas
Took delivery of 2018 Model S last week. I drove a 2013 Model S for 5 years. Bluetooth is only working maybe 1 of 4 calls. Sometimes at the start or in the middle of my calls, people will either stop hearing me or say I sound: distorted, robotic or under water. Additionally I when someone calls and I answer on the touchscreen. The call picks up but I cannot hear them.
I do not wear an apple watch either (as some have suggested causes interference).
Never had a problem like this in the 2013.
Very frustrating for sure.
 

Vortexx

Member
Dec 31, 2016
32
57
Orange County
Took delivery of 2018 Model S last week. I drove a 2013 Model S for 5 years. Bluetooth is only working maybe 1 of 4 calls. Sometimes at the start or in the middle of my calls, people will either stop hearing me or say I sound: distorted, robotic or under water. Additionally I when someone calls and I answer on the touchscreen. The call picks up but I cannot hear them.
I do not wear an apple watch either (as some have suggested causes interference).
Never had a problem like this in the 2013.
Very frustrating for sure.

This is a known issue with iOS and Tesla. It should be solved when iOS 11.4 is released.
 

Ritu_o0o

Member
Jan 12, 2018
76
12
California
I have an older Model s 2013, and recently the blue -tooth seems to randomly stop working. during a call ill be talking to someone and i can no longer hear them, yet they hear me fine. I have tried adjusting the volume, rebooted the system, re-synced my phone etc...

Anyone have similar experience?
Yup... I had this issue last month then few firmware updates hit my car and few IOS updates on my phone. Not exactly sure what solved it though but I have not had this issue in a couple of weeks.

FYI: I did talk to the service rep and he said, if you have IOs already connected to apple watch and iOS trying to connect to the Tesla then it happens....
 

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