Blue tooth pairing issues lately

Here's kind of a basic suggestion:

Make sure nothing is paired in the BT menu. Reboot MCU (hold scroll buttons till reboot)

Try pairing again.

 

Also reboot your phone.

The only time I had problems pairing was after a service center visit (for something unrelated). I walked to the car, and then walked back in, they rebooted the MCU and still nothing, they told me reboot my phone, that fixed it.

 

That's a good point ... and to add to that ... make sure the phone BT profile for Model S is removed as well.

 

Take a video and email it to someone at the service center or drop by and show them - or let them try. Hard to argue what's right in their face.

 

Turn off bluetooth on phone, then back on. This usually let's the car recognize the phone. (iphone)
Quick to do from the bottom slide up access.

 

I've had this issue as well. Usually the two devices see each other... but often they won't pair. Or sometimes they partially pair but with phone only, and not audio. Or it will pair but still route the audio through the handset. I'm hoping this goes away with a software update.