Remember at higher altitudes there is less air available for cooling. Even though the air is cooler at the high altitudes that these airplanes fly, there may not be enough exchange to passivly cool the pack. IMO liquid cooling and temperature management will help. Airplanes with turbochargers have this problem at higher altitudes.
Oddly enough, apparently with this aircraft the reverse is true. They bleed off cabin air to cool/purge the batteries, so at altitude there's lots of air flow, and at ground level there's nada.