Bonnet keeps opening on its own

[Leejmoff]

Yep, is anyone else getting this? happens about once or twice a week. I get a notification while at home that the bonnet has been left open. No one uses it.
So somehow its opening up on its own, and it only appears to happen when the car is at home.

Definitely not use accidentally opening it from app or in car.

 

[Adopado]

Yep, is anyone else getting this? happens about once or twice a week. I get a notification while at home that the bonnet has been left open. No one uses it.
So somehow its opening up on its own, and it only appears to happen when the car is at home.

Definitely not use accidentally opening it from app or in car.

Maybe Tesla can tell you if there has been a an "open" signal sent to the car? (By you or by faulty software.) Then they know it's got to be the car itself that's at fault. (Just speaking for myself I've never had a spurious bonnet opening event.) Just thought ... could something be pressing on the release button inside the frunk?

 

[EV1980]

Are you just getting a notification (in error) or does it actually physically open?

 

[Leejmoff]

Are you just getting a notification (in error) or does it actually physically open?

both, I get a notification on the phone, walk out and its actually open. No one has been in the car and I've not open the app. Is all very odd

 

[Jason71]

have you even given your credentials to anyone / any service like Teslafi?
First thing to do is to change your PW which will de-activate any existing tokens to ensure no one else has access.

Edit
and do you have a watch app or widget that could be being triggered accidently

 

[EV1980]

Yeah, that does sound weird, sorry I can't offer any answers. The only thing i'd suggest is making sure your phone (or similar tech) is unlocking and triggering this somehow (Though I assume that's the first thing you've checked!) Good luck with finding the cause and a solution!

 

[Overworked]

I have had a single instance last Saturday. Parked at home. I was walking away from the car and heard the frunk clunk unlock as i was expecting the walk away car lock. I put it down to the app on my phone being touched as it went in my pocket.

I can tell you the difference to your case because I and my phone were in Bluetooth range when it happened. If you are out of range when the app button is pressed then a warning with “Are you sure?” comes in screen. Is your phone close enough to be in Bluetooth range at home?

Have a try and report back. From in the house and from further away to trigger the alert

 

[jonahjones]

Woke up this morning, took my phone off airplane mode and there was a warning saying the bonnet was open. Wife was still asleep with her phone on airplane mode. Went outside and it was open.

Crazy

 

[Jason71]

Woke up this morning, took my phone off airplane mode and there was a warning saying the bonnet was open. Wife was still asleep with her phone on airplane mode. Went outside and it was open.

Crazy

yes but when did it open? Do you know when the notification was generated? it could have been open all night from before the phones were out of use.

 

[shuhockey]

What @Jason71 said. This is likely to be the cause. We had this on our model 3 a couple of years ago and it was resolved once we stopped sharing login credentials.

 

[jonahjones]

yes but when did it open? Do you know when the notification was generated? it could have been open all night from before the phones were out of use.

The notification wasn't there when I switched to airplane mode but when i came back online in the morning it popped up.

 

[Adopado]

The notification wasn't there when I switched to airplane mode but when i came back online in the morning it popped up.

If you are confident it's a fault then just report it on the app.

 

[Jason71]

The notification wasn't there when I switched to airplane mode but when i came back online in the morning it popped up.

I belive the notification occurs 20-30 minutes after it is opened to warn you it has been left open so if you accidently did it last thing in the evening you would be on airplane mode before the notification. Not saying this is what happened just that the facts as presented do not rule it out.

 

[jonahjones]

@Jason71 yeah agree that is a possibility.