Boot strut recall

[CMc1]

Had the random double beep and an intermittent sticky boot where it wouldn’t open fully. I finally booked an appointment when the handle collapsed upon itself.

Tech also said that a recall had been carried out. Appear there is a recall for checking if an O ring seal is fitted. (FYI)

Edit: I note the title could have been better fitting.

 

[Blokie]

I had the boot struts replaced in March - boot opened fully but just got the double beep when it tried to close. They'd failed less than 2 months after I took delivery of the car (exactly 1 year ago today!).

 

[Horatio Alger]

Interesting. Recently, only on cold days, the boot only opens halfway the first time I open it from the touchscreen. Sounds like a motor weakness or strut stiffness. Looks like I might have the answer.

I'll book it in in January for the recall and any other fix needed.

 

[Andy718]

My car had the recall implemented in November when it went to the SC for other work. It was explained to me that an O Ring was installed at the top of the Trunk Power Strut to prevent water intrusion.

 

[Cardo]

My car had the recall implemented in November when it went to the SC for other work. It was explained to me that an O Ring was installed at the top of the Trunk Power Strut to prevent water intrusion.

Same for me when I popped to the SC for an unrelated issue.

 

[K44ENT]

Mine is due to have this done so I looked at the service bulletin and they literally slide an o ring down the strut that then sits next to the rubber bellows. Not sure how that's meant to stop water ingress. Anyway i've but a small cable tie round the top of mine clamping the bellows to the strut and smeared a bit of silicone grease as extra protection against water.

 

[Irata]

Out of interest... Is this new O Ring located inside the rubber bellows? I.e. not visible.

 

[K44ENT]

Out of interest... Is this new O Ring located inside the rubber bellows? I.e. not visible.

No, it just pushes down to the top of the bellows.

 

[gdallas]

Mine is being replaced on Friday. Been playing up for weeks. Sometimes failing to open at all.

 

[gdallas]

Mine is being replaced on Friday. Been playing up for weeks. Sometimes failing to open at all.

 

[K44ENT]

Mine has started playing up this morning, well it only opened a bit and did 3 beeps. Have reset it and it seems ok for now. Perhaps the cable tie and grease were a bad move!

 

[DenkiJidousha]

The boot on my Dec 2020 M3 was struggling to open with the very cold weather over Christmas, would open part way and beep at me. May be coincidence but has been better since it warmed up. Still, I should log this for next time I’m at the service centre.

 

[K44ENT]

-4 today and it only opened part way and beeped. Opening it fully manually and resetting lift height by holding down the button (tried a few times) made no difference. Is this a sign of imminent power strut failure or just down to the cold weather?

 

[Cardo]

-4 today and it only opened part way and beeped. Opening it fully manually and resetting lift height by holding down the button (tried a few times) made no difference. Is this a sign of imminent power strut failure or just down to the cold weather?

Sounds like failure to me. Get that bad boy booked in and replaced.

 

[K44ENT]

Sounds like failure to me. Get that bad boy booked in and replaced.

Mobile visit booked for Wed 12th

 

[Spark1993]

My 21 model boot is double beeping, getting stuck half way when using the tablet/app. (Fails completely on the light show) the fault happens more often than not. I've booked in my first ever remote service for it to be looked at. If when the technician comes and it works without fault. Will they just claim it works or change the part anyway as it's a known mass problem?

 

[MovingSouth]

Our M3 LR 2021 has just been to the service centre for rattles to be fixed (they've done a good job, with a new door card. a new sun visor and working on the seatbelt adjusters). We'd had problems with the boot opening first thing in the morning, on cold days especially, and reported it. The boot tries to open, moves a few mm and then shuts firmly closed again.

An O ring has been fitted to the powered strut (as per the recall) and the boot 'recalibrated'. The problem still occurred.

The technician the applied some lubricant to the tailgate lock. This seems to have helped for now. I'll report back as to whether it is a long term fix.

 

[Irata]

Will they just claim it works or change the part anyway as it's a known mass problem?

Always a good idea to take a video of the problem. Then you can show that as prove there was a fault, should it mysteriously resolve itself.

I suspect they'll change the part anyway after that.

 

[Durzel]

I'm not convinced one powered strut is enough, but clearly Tesla do. I guess this forum is only a small subset of owners though.

 

[PR-UK]

Booked mine in to MK Service Centre but had a text saying that a mobile technician can do it so that's happening on the 2nd Feb.

Been playing up the last couple of months getting progressively worse not sure if that's because of the cold or it's just going bad either way hopefully the replacement will be more durable!

(December 2020 M3 LR)