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Both screens randomly rebooting since 2 months ago

plasmo

Member
Mar 12, 2016
455
357
Chicago
I’m going to schedule a service visit but wanted to ask here if anyone else has had this issue:
Over the past 2 months, my wife’s Model X has been randomly rebooting during driving and both screens black out and reboot after about a minute. Car drives ok but the turn signal does not work.
This has happened 8 times over the past 2 months, and twice today during a road trip on the highway.

v10.2 (2021.4.18.3)
 
Last edited:

n.one.one

Member
Oct 12, 2014
765
724
Metro Atlanta, GA, USA
I’m going to schedule a service visit but wanted to ask here if anyone else has had this issue:
Over the past 2 months, my wife’s Model X has been randomly rebooting during driving and both screens black out and reboot after about a minute. Car drives ok but the turn signal does not work.
This has happened 8 times over the past 2 months, and twice today during a road trip on the highway.
This happened to me yesterday for the first time. I'm on 2021.4.18.3
 

DCGOO

Active Member
Nov 24, 2015
1,629
932
Indianapolis, IN
I’m going to schedule a service visit but wanted to ask here if anyone else has had this issue:
Over the past 2 months, my wife’s Model X has been randomly rebooting during driving and both screens black out and reboot after about a minute. Car drives ok but the turn signal does not work.
This has happened 8 times over the past 2 months, and twice today during a road trip on the highway.

v10.2 (2021.4.18.3)
Actually, the turn signal probably works, but you can’t hear (or see) it until the sound system come back on line.
 

Les236

Member
Jan 20, 2018
247
119
Kissimmee, FL, Boston, MA
If you search here you'll find many comments about this. It is a known issue and has been happening to me since my MCU2 upgrade last October. About once or twice a month for me. Used to be while using Netflix, but now while driving. Sometimes after a few minutes into my trip, and other times after hours of driving. Very scary when on the highway and you don't have any feedback. Does not affect AutoPilot, but if you leave AP you have no idea what speed you are going. Best for everyone to keep complaining and hopefully it will be resolved in a future update. Report it through Bug Report and log with SC.
 

ArtB

New Member
Oct 19, 2019
2
0
Bonaire, GA
I’m going to schedule a service visit but wanted to ask here if anyone else has had this issue:
Over the past 2 months, my wife’s Model X has been randomly rebooting during driving and both screens black out and reboot after about a minute. Car drives ok but the turn signal does not work.
This has happened 8 times over the past 2 months, and twice today during a road trip on the highway.

v10.2 (2021.4.18.3)
Similar issue ... reboot occurred two times over the past three days while driving
 

drobin

New Member
May 8, 2017
4
5
Missouri
I had that happen last week and was towed to the St louis service center.the car locked up and screens went dead called roadside they could not connect to the car they ordered tow truck after 90 minutes called back said it would be 4 more hours for tow so i got a local tow compant and had it toed to St Louis. it was fixed for now they updated firmwear to 12.25.7 also a sd drive had to be reformated this was done from California they said it was a known issue and would be fixed for everyone in upcoming update . My x started doing it every 2 weeks or so but became more often until it craped out.
 
  • Informative
Reactions: Shaz

Shaz

Member
Jul 24, 2017
150
100
Vaughan, Ontario, Canada
I had that happen last week and was towed to the St louis service center.the car locked up and screens went dead called roadside they could not connect to the car they ordered tow truck after 90 minutes called back said it would be 4 more hours for tow so i got a local tow compant and had it toed to St Louis. it was fixed for now they updated firmwear to 12.25.7 also a sd drive had to be reformated this was done from California they said it was a known issue and would be fixed for everyone in upcoming update . My x started doing it every 2 weeks or so but became more often until it craped out.
Great info, can you tell me if you have MCU 1 or MCU 2?
 

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