I have recently bought a Tesla Model S2013 P85.
The old owner didnt know that the first owner has to give you ownerchip or that you have to claim ownership of a tesla, they simply recieved a the email adress they used and a password.That did NOT gain him ownership and he changed the emil and password of the account.He now passed it onto me and im waiting to get my pink slip to claim ownership.The problem?I used all the codes and since i changed the email the authentificator app doesnt work!The passcodes are incorect.I have no othe way of signing in because of the damn 2FA and im afraid that when i will claim ownership, i will be signed out from my account and wont be able to use my damn car!Im from Romania so the nearest service or office are 525km away from me in VIENNA! I cant contact tesla eighter because they do not have a friking set email account they just send me to "list of locations to contact us at" all of them have only mobile numbers and the service did have an email but i dont think they really understood because they replied with a stupid question at the first email and then literally replied to my questions with "Ok,please bring the car on a trailer"?
So you can imagine me calling of they cannot understand anything im saying!I dont know what im supposed to do!
Any ideas?
The old owner didnt know that the first owner has to give you ownerchip or that you have to claim ownership of a tesla, they simply recieved a the email adress they used and a password.That did NOT gain him ownership and he changed the emil and password of the account.He now passed it onto me and im waiting to get my pink slip to claim ownership.The problem?I used all the codes and since i changed the email the authentificator app doesnt work!The passcodes are incorect.I have no othe way of signing in because of the damn 2FA and im afraid that when i will claim ownership, i will be signed out from my account and wont be able to use my damn car!Im from Romania so the nearest service or office are 525km away from me in VIENNA! I cant contact tesla eighter because they do not have a friking set email account they just send me to "list of locations to contact us at" all of them have only mobile numbers and the service did have an email but i dont think they really understood because they replied with a stupid question at the first email and then literally replied to my questions with "Ok,please bring the car on a trailer"?
So you can imagine me calling of they cannot understand anything im saying!I dont know what im supposed to do!
Any ideas?