For those of you that bought an AP1 car but got an AP2 car, and are annoyed at Tesla's lack of progress on auto wipers and EAP in general, please consider filing a complaint with your attorney general. Tesla advertised the wipers as a feature of the car, put them in the manual, and gave test drives of vehicles with wipers. Then, when they removed this feature, they didn't tell owners until after the cars were delivered. This is likely a violation of the uniform commercial code, and it's now been over a year since many owners have had a car in this state with no resolution or offer of compensation.
If you also upgraded from AP to EAP, a comment about that may also be appropriate, as Tesla upcharged for this with an expectation of December 2016 release but a year later there is still no functionality for this up-charge, nor any offer of a any refund or compensation.
I get that not all owners are as annoyed about this as others, but I do think it's fair to be frusturated enough after a year of zero progress to try and put some pressure on Tesla. By getting complaints from a group of owners, maybe an AG will be willing to help out. They really shouldn't be behaving this way.
Everyone can file in CA since that's where Tesla is based. You can file with the Santa Clara county AG (where Tesla is based) HERE. You can contact the CA state AG HERE
For your state, google the AG for your state or county.
Tesla's address is:
3500 Deer Creek Road
Palo Alto, CA 94304
(877) 798-3752
If you also upgraded from AP to EAP, a comment about that may also be appropriate, as Tesla upcharged for this with an expectation of December 2016 release but a year later there is still no functionality for this up-charge, nor any offer of a any refund or compensation.
I get that not all owners are as annoyed about this as others, but I do think it's fair to be frusturated enough after a year of zero progress to try and put some pressure on Tesla. By getting complaints from a group of owners, maybe an AG will be willing to help out. They really shouldn't be behaving this way.
Everyone can file in CA since that's where Tesla is based. You can file with the Santa Clara county AG (where Tesla is based) HERE. You can contact the CA state AG HERE
For your state, google the AG for your state or county.
Tesla's address is:
3500 Deer Creek Road
Palo Alto, CA 94304
(877) 798-3752