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If I[']m being honest ,
concerning
Tesla needs to update there terms of service with regards to fsd and autopilot so they can refute claims like this publically with video and car data... all these claims of the car crashing itself are going to cost Tesla money.
And of course if they are true Tesla should address the issues, but thus far all we have is claims made by people who don’t want to be responsible for a crash... not exactly a reliable source, imo.
...creep on by default...
...Journalists also have a duty to verify stories...
...The owner says she tried reaching out to Tesla for over a week before going to the press with her story...
How long had you had your 3 prior to the incident?So I have avoided posting this as I have been waiting for a response from Tesla and I did not want to feed the trolls without hard data (which I still don't have).
A couple of months ago I got into my car (after loading my four year old in the back and with my wife in the passenger seat). I immediately put the car in drive and gently touched the accelerator pedal (as I do every time I get in my car). The car shot forward and spun its tires on the gravel I was parked for (headed straight towards my sister who was getting in the car in front of me). I immediately slammed on the brakes and the car stopped accelerating and stopped without issue. No damage was done, nobody was hurt. The car then operated normally for the 45 minute drive home (and ever since).
This was obviously a jarring event for myself and my family and so I took a picture of the display screen to log the precise time of the issue. Once I got home I immediately called Tesla Roadside Support and asked them to save off the log files. They responded appropriately and were able to pull the log files off. They committed to contact me back after they analyzed the logs.
It is now two months later and during that time I have called them twice to request updates. Both times they have committed to follow through and call me back, but they have never done so. I have been able to confirm that the logs were properly pulled and it has made its way through the escalation process at Tesla and all the way to the development teams. So I assume there is something there, but I have received zero feedback.
Note that I have received a couple of software updates since I had this issue, so it is completely possible that if there was a software issue it has already been addressed. Without contact from Tesla however, I have no way to know.
Some other background data, I am under 40, and I had owned the car for about nine months when this happened, so I don't think inexperience with the vehicle was a factor. I also don't currently have any financial positions in Tesla stock for what that is worth. I did not go shop this to the media or anything...
So I am a sample set of one. Obviously I by myself do not make a statistically representative sample size. Note that I do love the car and I am a huge advocate, but honestly, I do worry that if the car takes off on its own, I have no idea how I would stop it if depressing the brake pedal did not work. There is zero chance the wimpy brakes in the Model 3 could counter the massive torque from the electric motor. As far as I know, there is no physical switch I can hit from the drivers position that disconnects power to the high voltage contactor or something (i.e. like an ignition in an ICE vehicle).
As others have noted, ALL car models have reports of unintended acceleration. Often times this is due to driver mistakes, or just people lying, but the question is how to you determine whether or not there is actually an issue in that noise? Also, when you have produced large numbers of vehicles at the end of the day you can't ever drive cases of mishaps to zero. There is just a defect rate that even with double safeties will sometimes align to create a bad situation. The reality is that there is some level at which it is infrequent enough to accept the risk.
I am curious if there are others with a similar experience.
How long had you had your 3 prior to the incident?
...the car takes off on its own,...
...how I would stop it if depressing the brake pedal did not work. There is zero chance the wimpy brakes in the Model 3 could counter the massive torque from the electric motor...
..How did the car stop?...
...If the car is accelerating by itself, what is stopping the unintended command?...
...Did she apply the brakes after hitting the garage door?...