Broken Rear Facing Seat Bracket

[seclinton]

So I had RFS installed during my car repair at a certified repair center (Brooks), and now about 2 weeks later, one of the hinge brackets snapped (broken weld).

Two week old, Rev D seats. WTF?

Waiting to see if it's a repair or replacement on the seat assembly or bracket.
$3k for this and this happens? Seriously?

 

[seclinton]

Tesla is going to replace the whole seat assembly. My car is at the Fremont Service center. Hopefully back today.

 

[seclinton]

June 15 scheduled replacement after escalation on June 11

 

[Skotty]

I had the strap that you lift it up and down with break. They fixed it under warranty rather quickly.

 

[seclinton]

Seat replaced. Yet again Tesla stood behind the service and quality. It's worth noting!