Browser won’t load any websites after car wakes up

[mknox]

I reported this issue to Tesla a couple days ago and a tech is coming out to me in 10 days..

Please let us know the outcome. I reported the problem directly to Tesla, but all they did was relay the concern to my local Service Center who called me and said it was a firmware bug that they knew about. So I have put off any service appointments on the assumption it would get fixed over the air.

 

[LaTache]

Ditto here, picked up my 100D on June 1st on software version 2018.20.5 and browser not working even after resetting via thumb wheels. Sucks!

 

[Tim-in-CA]

Still happening to me with 2018.21.9. Thumb wheel reboot temporarily resolves.

 

[Asterix187]

I wonder how long it will be until MCU2 has 'parity' with MCU1...

 

[ChristinaEvo]

Just picked up a May build on Saturday and it updated to 21.9 that night and have this same issue.

 

[lenbtc]

Please let us know the outcome. I reported the problem directly to Tesla, but all they did was relay the concern to my local Service Center who called me and said it was a firmware bug that they knew about. So I have put off any service appointments on the assumption it would get fixed over the air.

After the 2018.21.9 update, my browser issue was fixed. Tesla will not be coming to troubleshoot anymore.

 

[mknox]

After the 2018.21.9 update, my browser issue was fixed. Tesla will not be coming to troubleshoot anymore.

Unfortunately, mine wasn't. The browser came back, but it's up to it's old tricks of going away every time the car sleeps... forcing a re-boot. Which is to say every time I get into the car. Oh well, at least I can get it back with a re-boot now if I need it.

 

[Melodie]

3/18 delivery. Mine doesn't work at all either. Even after rebooting. Have an appointment with the service center this coming Tues.

 

[Tim-in-CA]

3/18 delivery. Mine doesn't work at all either. Even after rebooting. Have an appointment with the service center this coming Tues.

Let us know the outcome.

 

[lenbtc]

UPDATE:

After the 2018.21.9 update, my browser issue was fixed. Tesla will not be coming to troubleshoot anymore.

UPDATE: I spoke too soon- my browser issue is actually not fixed. I called to reschedule my appointment which happened to line up with a cancellation in my area.

Tesla Service came out and after a few minutes of researching the bug, I was told this is a known issue and Tesla will roll out the fix in 2018.24, hopefully by the end of the week.

 

[mknox]

Tesla Service came out and after a few minutes of researching the bug, I was told this is a known issue and Tesla will roll out the fix in 2018.24, hopefully by the end of the week.

Really? They actually wasted money sending someone out? My car was delivered at the end of March with 2018.10 and I reported the problem to Tesla corporate. They relayed my concern to the local SC who told me it was a known software issue and would be fixed on the next release. Since then, I have had 10.6, 12, 14.2, 16, 18, 20 and now 21.9 and still have the problem. Fingers crossed 24 solves it.

 

[JohnD-Florida]

Tech support said the new release was supposed to fix it but I’m still having the issue. They are sending someone out but it seems this is a systemic software issue.

 

[Melodie]

Let us know the outcome.

Decided to hold off on my appointment. Going to wait and see if there is an update coming.

 

[glemon]

I guess you also miss the "Energy saving" button? My car is unavaiable via app if its not connected to charger. And the car always have to "powering up" for å few seconds before driving? And the radio dont remeber what i listened to when parking.

 

[JohnD-Florida]

Looks like 2018.24 has been released - I don't have it pushed to me yet but if anyone who has this issues gets it, please let us know if it resolves the issue. Thanks!

TeslaFi.com Firmware Tracker

 

[mknox]

And the radio dont remeber what i listened to when parking.

I suspect this might be a "feature" and not a "bug". What I have noticed is that if I get out of the car listening to Slacker or TuneIn, it will be back to FM Radio next time I get back in the car. If I get out with it on an FM station, it will be there on FM when I come back. Wonder if Tesla is doing this to cut back on the 3G/LTE data that they are paying for by having the system revert to an over-the-air radio station that doesn't use data?

 

[lenbtc]

I suspect this might be a "feature" and not a "bug". What I have noticed is that if I get out of the car listening to Slacker or TuneIn, it will be back to FM Radio next time I get back in the car. If I get out with it on an FM station, it will be there on FM when I come back. Wonder if Tesla is doing this to cut back on the 3G/LTE data that they are paying for by having the system revert to an over-the-air radio station that doesn't use data?

Very strange, my vehicle never does that. Whatever was on last (slacker/phone/radio) is resumed upon entry.

 

[ka9q]

Personally, I consider the web browser in my 2015 Tesla S 90D to be more of a cute gimmick than something I can really use. It's so slow that it's usually much faster to pull out my laptop.

 

[lenbtc]

Personally, I consider the web browser in my 2015 Tesla S 90D to be more of a cute gimmick than something I can really use. It's so slow that it's usually much faster to pull out my laptop.

The new MCUs are much faster. When I can get the browser to work, I have no complaints about the response or speed.

 

[mknox]

Very strange, my vehicle never does that. Whatever was on last (slacker/phone/radio) is resumed upon entry.

I've only noticed this behavior since getting 2018.21.9