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Bubbles on Display

highedu

Member
Dec 1, 2012
669
60
East Bay Area, CA
IMG_5841.JPG
Just saw these the other day, never noticed it before....anybody have any idea what they are or how they got there?
 

Tam

Well-Known Member
Nov 25, 2012
8,568
7,375
Visalia, CA
Yes. I've heard some owners been reporting this issue from time to time.

It works fine as long as you have lots of towels ready to catch the slimy clear LIQUID leaking from the screen.

The screen technology is LIQUID crystal display.

So you've got to catch its LIQUID some day.

There's another alternative which is to have Tesla replace it for free under warranty.

If you are out of standard warranty, it's kind of expensive.
 
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Cosmacelf

Well-Known Member
Mar 6, 2013
8,505
20,418
San Diego
I'm not sure what Tam is talking about, but yes, older 17" touch screens on cars (I notice yours is Feb 2013) do have this issue from time to time. If your car is still under warranty (did you buy the extended service agreement?), it is a free replacement. I had this on my Model S for 6 months before doing anything about it - it didn't cause any problems.
 

Fiver

Active Member
Apr 10, 2015
1,853
1,544
Utah
I got some at the top of my screen last fall. My car is a late 2013 build. Tesla replaced the screen under warranty.
 

highedu

Member
Dec 1, 2012
669
60
East Bay Area, CA
I'm not sure what Tam is talking about, but yes, older 17" touch screens on cars (I notice yours is Feb 2013) do have this issue from time to time. If your car is still under warranty (did you buy the extended service agreement?), it is a free replacement. I had this on my Model S for 6 months before doing anything about it - it didn't cause any problems.

I have the extended warranty so will pay the $200 copay and get it replaced.

Will probably wait 6-12 months so I get a display that will last a longer period of time.
 

theheff

Member
May 4, 2014
334
79
Denver , CO
I had the bubble extend all the way around my screen in my May 2013 P85. The heat from summer definitely accelerated it. Had it replaced under extended warranty.
 

GreenT

verT
Mar 14, 2014
998
344
France
Yes - it's $200 deductible
$200 ... and read your receipt when you get it. Unclear if it's per visit or per symptom.
They have tried to charge me 3 times for same symptom and I had to fight like crazy to get a refund and then it took them almost 6 months.
 

LoL Rick

Like Buttah
Apr 21, 2014
941
1,224
Land O Lakes, FL
I have the extended warranty so will pay the $200 copay and get it replaced.

Will probably wait 6-12 months so I get a display that will last a longer period of time.
You are better off replacing it sooner. There is a sticky, nasty goo leaking out the bottom of the screen and making a mess in that area. Eventually it will make its way down into the cubby.

Personally, I think cabin overheat protection was created at least partially to address this problem. So you won't need to worry about the replacement screen having the same problem in a couple years.
 
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bob_p

Active Member
Apr 5, 2012
3,667
2,791
Tesla evidently had some problems with some of the early touchscreen displays, possibly an adhesive problem on the touchscreen membrane on top of the display.

Anyone seeing this problem should get it fixed. If you're outside of the warranty, due to the number of touchscreen failures in the early models, hopefully Tesla will give some consideration to that and not charge you for the entire module - which is more than just the display.
 

strider

Active Member
Oct 20, 2010
3,517
763
NE Oklahoma
The out of warranty cost has been reported to be 4500.
Not any more. Originally you had to replace the entire MCU which was $4,500. Now they offer a screen-only replacement for ~$1,200.

The current view is that heat is the culprit. The new screens have some extra felt tape in between the face of the screen and the metal trim that should help slow heat transfer from the hot trim to the screen.
 
Not any more. Originally you had to replace the entire MCU which was $4,500. Now they offer a screen-only replacement for ~$1,200.

The current view is that heat is the culprit. The new screens have some extra felt tape in between the face of the screen and the metal trim that should help slow heat transfer from the hot trim to the screen.

Unfortunately the replacement cost out of warranty is $2,510 according to the Austin service center. And I am 6 months out of warranty!!!

I must say, this is the first time I have been disappointed in Tesla. If this was a known issue they should have been fixing it before it came up, not until what appears to be a desire to let them get out of warranty then charging $$$$ for it.
 
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AmpedRealtor

Well-Known Member
Jun 30, 2013
6,373
3,360
Phoenix, AZ
Unfortunately the replacement cost out of warranty is $2,510 according to the Austin service center. And I am 6 months out of warranty!!!

I must say, this is the first time I have been disappointed in Tesla. If this was a known issue they should have been fixing it before it came up, not until what appears to be a desire to let them get out of warranty then charging $$$$ for it.

Ask for them to fix it under good will. Tell them it's a design defect that should be covered out of warranty. Start with the service manager and go up from there until you get some satisfaction. These touch screens should not be failing like this and should have been properly designed for this application. The screen replaces important functions by knobs and switches which have a much, much longer life. How long is the replacement part warranted for, a year? What's the guarantee that the new part won't have the same issue in another 2-3 years?
 
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demundus

Active Member
Jul 5, 2015
1,315
844
Oceanside, CA
Unfortunately the replacement cost out of warranty is $2,510 according to the Austin service center. And I am 6 months out of warranty!!!

I must say, this is the first time I have been disappointed in Tesla. If this was a known issue they should have been fixing it before it came up, not until what appears to be a desire to let them get out of warranty then charging $$$$ for it.
2500 is too high. The cost is 1200 for the digitizer alone, and thats the only thing that needs fixed. Ask them what they are replacing, or post a picture of the service quote here and I'll find the proper part numbers (if i am able).
 

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