Bug report + Screenshot

[Nick77]

I've just read on Facebook Owners group that you can apparently do both of these in one by holding down the Car icon in the bottom right of the screen (I assume this is the Car controls button).

So if you have an issue I assume you can screenshot with a bug report that you can maybe refer to if you call/email them.

Anyone ever done this or even heard of it?

 

[MrBadger]

I always use the car icon hold to log a bug report (then if I can be bothered its important enough, follow up by reporting it in the app), but never heard/seen that it captures a screen shot.

 

[GenTech_300_63]

I use the audio command button, and say "bug report", and provide a brief description (e.g. navigation speed limit incorrect), and it then gives me a thumb down and goes away. Not sure if that means it did not go through ... trying to figure that out.

 

[GenTech_300_63]

I always use the car icon hold to log a bug report (then if I can be bothered its important enough, follow up by reporting it in the app), but never heard/seen that it captures a screen shot.

Found this in the manual:

You can also use voice commands to provide feedback to Tesla. Say "Note", "Report", "Bug note", or "Bug report" (in the English language) followed by brief comments in your language of choice. Model S takes a snapshot of its systems, including your current location, vehicle diagnostic data, and screen captures of the touchscreen and instrument panel. Tesla periodically reviews these notes and uses them to continue improving Model S.

 

[GenTech_300_63]

I always use the car icon hold to log a bug report (then if I can be bothered its important enough, follow up by reporting it in the app), but never heard/seen that it captures a screen shot.

Now I have also found this:

How Bug Report works

I wondered how the (verbal command from the scroll wheel) Bug Report works. Today I've been messaging with a service rep and got a better understanding. The reports are not sent anywhere, nor is Tesla automatically notified. They just sit in the system waiting for service to review (a high tech...

teslamotorsclub.com

Apparently it's a placebo ... unless you follow up your particular bug-report with a service appointment.