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Burbank SC manager email address?

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My 2018 MX developed roof glass weather stripping problem/seals are deteriorating. Naturally, when I questioned upcoming charge of >$1200 through Tesla text prior to mobile service appointment, I get no response. Does anyone know SC manager email address/contact info so I can escalate? Thanks in advance.
 
I had a question for the Buena Park parts department. I tried calling, which sends you to voicemail with an email address. I tried sending my question via email, only to have it bounce since that address is not configured for public emails. :confused:

Fwiw, the Torrance one is super responsive. A little further out of the way but I highly recommend that SC if fast turnaround is important.
 
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My 2018 MX developed roof glass weather stripping problem/seals are deteriorating. Naturally, when I questioned upcoming charge of >$1200 through Tesla text prior to mobile service appointment, I get no response. Does anyone know SC manager email address/contact info so I can escalate? Thanks in advance.
I do, will PM you. But good luck, he never responded to my email.
 
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