Got the red ring of death on my Model S (car wouldn't charge). Service diagnosed it over the phone and said I likely have a bad master charger. My Palo Alto service center said they couldn't get me in or get me any type of a loaner for four days.
The Burlingame service center said, "Come on in, we'll take care of you now." And they did. Got a Model S loaner, and a new master charger in one day and great service.
Kudos to Rebecca running the front end of Burlingame service. Extremely professional.
The Burlingame service center said, "Come on in, we'll take care of you now." And they did. Got a Model S loaner, and a new master charger in one day and great service.
Kudos to Rebecca running the front end of Burlingame service. Extremely professional.
