TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Burying our head in the sand?

Discussion in 'The UK and Ireland' started by NorthEastUk, Jul 24, 2019.

  1. NorthEastUk

    NorthEastUk Member

    Joined:
    Jan 1, 2019
    Messages:
    67
    Location:
    North East, England
    Hey

    I was trying to be a little creative in the title, not very good I know. sorry

    I own a 2016 Model S, I've raised issues with all my windows having many (15-20) etched in vertical lines. This really annoys me!

    The first time I raised this as part of another thread (i hijacked) everyone claimed this was normal wear and tear. The fact of the matter is ITS NOT! most other cars do not do this not many scratches on all four windows.

    I've checked many Model S's and all of them have this issue and I've only ever seen a similar issue on a Mercedes A-class once ever at an Autoglass centre who also said there was nothing normal about the scratches (believe me I look for these lines now on every car I walk past).

    I've seen 1 2014 model S cars which didn't have any scratches at all. Which supports the argument that this issue is prominent in 2016+ cars.

    Can you check your car and feedback? (car year will be helpful)

    The lines are worst directly above the handle on the front-side windows and in the centre of the rear-side windows
     

    Attached Files:

  2. VanillaAir_UK

    VanillaAir_UK Moderator UK and Ireland

    Joined:
    Jun 17, 2019
    Messages:
    5,753
    Location:
    Surrey, UK
    Have you checked the window rubbers for anything obvious? May simply be coarse dirt caught in there. I've seen it on cars, and as you may expect, what's causing is often obvious, although may not always be an easy fix.
     
  3. NorfolkMustard

    NorfolkMustard Active Member

    Joined:
    Apr 18, 2019
    Messages:
    1,946
    Location:
    M3P w/FSD
    Caused by dirt/sand caught in the rubber, shirley?
     
  4. NorthEastUk

    NorthEastUk Member

    Joined:
    Jan 1, 2019
    Messages:
    67
    Location:
    North East, England
    I suppose the point I'm trying to make is there is surely a design fault if 9/10 cars have this issue (2016 model)

    It will cost me a fortune to get all four windows and seals replaced.

    (This is common throughout 2016~ cars)
     
  5. Big Earl

    Big Earl bnkwupt

    Joined:
    Jul 12, 2017
    Messages:
    4,462
    Location:
    Springfield, VA
    Our VW Passat exhibited these vertical etchings after a trip to the beach. Sand got in the window seals and scratched the glass in several places. You can peel back your window seals and clean them to remove any sand or other debris that might be trapped.
     
  6. Rockster

    Rockster Active Member

    Joined:
    Oct 22, 2013
    Messages:
    2,868
    Location:
    McKinney, TX
    100k miles on my 2015 Model S and there's not a scratch on any of the windows. I'm inclined to agree with those suggesting that debris of some sort is involved.
     
  7. dst87

    dst87 Member

    Joined:
    Jul 1, 2019
    Messages:
    308
    Location:
    Central Scotland
    I have exactly the same problem on our current BMW. Never had it on a car before no wondered if it was because of the frameless doors (it’s a convertible) but perhaps not.
     
  8. NorthEastUk

    NorthEastUk Member

    Joined:
    Jan 1, 2019
    Messages:
    67
    Location:
    North East, England
    Respectfully I have to disagree it can't be wear and tear, there's no way the following is by chance...

    1 - All four windows impacted
    2 - Rear both side windows are impacted in similar areas on both sides (Roughly 30cm from the front of the window)
    3 - Front both side windows are impacted in similar areas on both sides (Roughly 18cm from the back of the window)
    4 - Four loan cars from tesla all 2016 plus have the same issue (Image of one provided above)
    5 - Random Model S at the supercharger and street have the same issue

    All the above could not be down to chance!

    Honestly, most people probably don't even notice most lines, imagine the probably of the above happening by chance?

    I just hope this thread gathers some traction, if your Tesla has the same issues please shout up!
     
  9. VanillaAir_UK

    VanillaAir_UK Moderator UK and Ireland

    Joined:
    Jun 17, 2019
    Messages:
    5,753
    Location:
    Surrey, UK
    I think it can still be by chance. The window strip will (probably based on past experience) be attached by some clips and these will make some sections of the seal tighter than others, likely to be very similar position for similar cars and windows. So debris in this area will put more pressure on the window, possibly scratching it depending on what the debris is. Of course, it could be argued that this may be causing the seal to touch the window which is then causing the scratches, but these seals are normally/always soft (rubber, bristles, some modern alternative etc) so on their own should not be able to mark glass, unless there is something hard contaminating the area.

    Yes, it could still be a manufacturing/design defect.
     
  10. Rob R

    Rob R Member

    Joined:
    Oct 7, 2017
    Messages:
    298
    Location:
    Dundee, Scotland
    You are not (in Newcastle) in the north east of the UK. Look at a map. You are only half way up the UK. You are north east England. When I visit your (lovely) city from the real north east UK, it's a long trip south.
     
    • Funny x 1
  11. NorthEastUk

    NorthEastUk Member

    Joined:
    Jan 1, 2019
    Messages:
    67
    Location:
    North East, England
    #11 NorthEastUk, Jul 25, 2019
    Last edited: Jul 25, 2019
    You are right my friend, and I apologise location update!
     
  12. cezdoc

    cezdoc Member

    Joined:
    Aug 15, 2015
    Messages:
    397
    Location:
    Aberdeen, UK
    That's a bit harsh. If you navigate using motorway road signs you'll find that Manchester and Liverpool are in "THE NORTH WEST". Newcastle is therefore both in "THE NORTH EAST" and in the UK.

    Besides from where I'm sitting, Dundee is closer to the Central Belt than the North East. And I'm probably in the south if you ask anyone from The Broch :p
     
    • Funny x 2
  13. cezdoc

    cezdoc Member

    Joined:
    Aug 15, 2015
    Messages:
    397
    Location:
    Aberdeen, UK
    Back on topic, I do have scratches in my 2016 MS windows. I just put it down to grit getting into the seals - certain areas may be more prone to this - e.g. if you drive along dusty roads or use car parks with loose gravel. I just put in a box along with things like stone chips which I may one day try to remedy but in the meantime will try to ignore.
     
    • Like x 1
  14. NorthEastUk

    NorthEastUk Member

    Joined:
    Jan 1, 2019
    Messages:
    67
    Location:
    North East, England
    Is it on all fours windows?

    And does the scratches on the front windows appear most severe in line with the centre of the handle?
     
  15. cezdoc

    cezdoc Member

    Joined:
    Aug 15, 2015
    Messages:
    397
    Location:
    Aberdeen, UK
    I'll have a look and get back on that (away from the car at the moment)...

    [Edit] also for information my MS is pre-facelift (built at end of 2015, delivered end Feb 2016).
     
    • Like x 1
  16. cezdoc

    cezdoc Member

    Joined:
    Aug 15, 2015
    Messages:
    397
    Location:
    Aberdeen, UK
    So I had a look at my car. One scratch is much more prominent - on the driver's door and above the handle. On the other three doors it's much harder to spot a scratch in normal light - I found one on the rear left but it's more subtle. Also in line with the door handle. However it's hard to argue a case that there is something in the handle assembly causing the scratches based on this evidence alone. Pics of the driver's door attached but it would probably need better lighting to see the scratches more clearly (I dread to think what the paintwork would look like in a detailer's workshop!). So inconclusive as to whether it's grit or a systematic issue with the glass scratching on the handle mechanism IMO.

    1. Driver's door from inside, scratch appears as diagonal line, light against dark background, out of focus (not sure how to force the phone to focus on the glass)

    Scratch_1.JPG

    2. Driver's door from outside, looking up from just below the door handle. Scratch appears dark against sky. Perspective distorts the alignment with the door handle - it's towards the left side of the handle when viewed from outside.

    Scratch_2.JPG
     
  17. MorayEVGuy

    MorayEVGuy Member

    Joined:
    May 12, 2019
    Messages:
    55
    Location:
    Morayshire
    From where I’m sitting you are both in the South :D
     
  18. NorthEastUk

    NorthEastUk Member

    Joined:
    Jan 1, 2019
    Messages:
    67
    Location:
    North East, England
    Hi everyone respectfully can I ask everyone to stay on topic.

    @cezdoc thanks for the images

    I'm not sure if it will make you feel better or worse, but I have to use the driver window to access my work carpark and over the last six months the lines on that window have become significantly worse, also based on the number of Teslas I've seen with this issue yours is very mild but likely to get worse depending on how much you use your windows.

    To get a better picture, if you get a ruler and put it next to the line, tap on your phone screen so it focuses on the lines on the ruler then it will bring the scratches into focus as well. (hope that makes sense)

    I think there has been very little concern raised about these issues as I'm assuming most Tesla owners will get a new car every three years.
     
  19. VanillaAir_UK

    VanillaAir_UK Moderator UK and Ireland

    Joined:
    Jun 17, 2019
    Messages:
    5,753
    Location:
    Surrey, UK
    Can you pass a thin rigid sheet of plastic / card down the gap between window and seal? That will indicate whether it is snagging on something.
     
  20. NorthEastUk

    NorthEastUk Member

    Joined:
    Jan 1, 2019
    Messages:
    67
    Location:
    North East, England
    This didn't work, however, I did notice that the when the window is wet you can tell there is something wrong with the seals in the areas where there are scratches if you put the window up and down.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC