Hi all, I would really appreciate some advice:
I bought my Model 3 through my business with a view that the business would be the legal owner and I personally would be the Registered Keeper. I notified Tesla of this, typically no reply from them. At the delivery appointment in September, I queried why the Registered Keeper details on their paperwork reflected that of the company. They stated that it needs to be in the same name/address as that on Black Horse's system (as I purchased the car through BH finance), but I was told that I could change this later on with Tesla and the DVLA.
When I received my V5 in the post with the wrong name/address, I assumed I ought to change it to my name and home address, as insurance (Churchill) is in my name/address and Churchill knew I was the Registered Keeper and the company was the Legal Owner. GAP insurance is also in my personal name. I filled out the change of details section, not selling. I then received the new V5 with the correct name/address, but now with "1 former keeper". I queried this with DVLA on the phone and they stated that they treat change of details and name as selling/transfer of ownership!
I sent a cover letter explaining the entire situation to the DVLA, with my V5, certificate of insurance (in my personal name/address) 2 weeks ago via Royal Mail 1st class signed for. Tracking shows the letter is still with the Post Office and DVLA stated they have not received anything but will need 4 weeks before they even begin to investigate. The Post Office stated that the letter may have been delivered but due to the volume of letters the DVLA receive, they may not have updated my tracking to show delivered!!!
DVLA stated they will want a letter from Tesla to state the car was registered to the wrong name/address before correcting mine. They also mentioned the car was now untaxed as it stands and I need to pay NOW, £160 for 6 months or £320 for 12 months!!! A refund may follow if things are resolved!
I called Tesla and they stated they will not give me a letter due to the way their systems work and I should not have been told I could have the car registered to me!!
If Royal Mail have lost my letter, I'm back to square one. If the car is registered to the company but insurance is in my name, does that cause an issue? To cut my losses, I'm now hoping DVLA would allow me to reverse the situation to how it was originally as now I'm going around in circles.
Help!
I bought my Model 3 through my business with a view that the business would be the legal owner and I personally would be the Registered Keeper. I notified Tesla of this, typically no reply from them. At the delivery appointment in September, I queried why the Registered Keeper details on their paperwork reflected that of the company. They stated that it needs to be in the same name/address as that on Black Horse's system (as I purchased the car through BH finance), but I was told that I could change this later on with Tesla and the DVLA.
When I received my V5 in the post with the wrong name/address, I assumed I ought to change it to my name and home address, as insurance (Churchill) is in my name/address and Churchill knew I was the Registered Keeper and the company was the Legal Owner. GAP insurance is also in my personal name. I filled out the change of details section, not selling. I then received the new V5 with the correct name/address, but now with "1 former keeper". I queried this with DVLA on the phone and they stated that they treat change of details and name as selling/transfer of ownership!
I sent a cover letter explaining the entire situation to the DVLA, with my V5, certificate of insurance (in my personal name/address) 2 weeks ago via Royal Mail 1st class signed for. Tracking shows the letter is still with the Post Office and DVLA stated they have not received anything but will need 4 weeks before they even begin to investigate. The Post Office stated that the letter may have been delivered but due to the volume of letters the DVLA receive, they may not have updated my tracking to show delivered!!!
DVLA stated they will want a letter from Tesla to state the car was registered to the wrong name/address before correcting mine. They also mentioned the car was now untaxed as it stands and I need to pay NOW, £160 for 6 months or £320 for 12 months!!! A refund may follow if things are resolved!
I called Tesla and they stated they will not give me a letter due to the way their systems work and I should not have been told I could have the car registered to me!!
If Royal Mail have lost my letter, I'm back to square one. If the car is registered to the company but insurance is in my name, does that cause an issue? To cut my losses, I'm now hoping DVLA would allow me to reverse the situation to how it was originally as now I'm going around in circles.
Help!