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Butt dialing while the App is ON - a caution

Discussion in 'Model S: User Interface' started by RichMatt, Sep 13, 2016.

?

Has anyone else had this happen to them?

Poll closed Sep 20, 2016.
  1. No of course not you dummy

    100.0%
  2. Yes, give a brief description

    0 vote(s)
    0.0%
  1. RichMatt

    RichMatt Member

    Joined:
    Dec 19, 2015
    Messages:
    7
    Location:
    Mesa, az
    a cautionary tale - true and yes i did this.
    Be careful when using the phone app for your car.
    i had used my phone to turn on the a/c and did NOT shut the app down.
    My wife and I drove to the grocery store and happily went about our shopping when there was an announcement over the stores pa system. "would the owner of the brown Tesla please come to the front counter"
    That's not a good sign. So instead i ran outside to see my car in the middle of the aisle.
    i quickly put it back into it's parking space, went back into the store while my wife stood watch over the naughty car. Ready to pounce if it decided to move again.
    And, yes it did. Now we were totally confused - had someone hacked into the car, has it started to act on its own?
    Meanwhile, back in the store five minutes later i decided to look at my phone and noticed the app was still on and in summon mode. Dutifully waiting for me to tell it to move forward or backward.

    Moral of the story;
    When using the phone app always remember to shut the app down before putting your phone into your pocket.
     
    • Funny x 5
    • Like x 1
  2. 987S4

    987S4 Member

    Joined:
    Aug 26, 2016
    Messages:
    27
    Location:
    California
    That's actually the sole reason I don't have summon active on my Tesla. I've butt-dialed too many times. Accidentally calling someone is one thing, accidentally moving my car is another.
     
  3. 787steve

    787steve Member

    Joined:
    Jun 30, 2016
    Messages:
    134
    Location:
    Cary, NC
    Great advice! I am a butt dialer extraordinaire. I'll now be sure to close when done with the app. Glad it turned out humorous and no one nailed as they drove down the aisle. But it would have been fun to watch if someone happened to be walking by and the haunted car started toward them then stopped. Might have thought it was going to follow them home.
     
  4. idoco

    idoco Member

    Joined:
    May 7, 2013
    Messages:
    162
    Location:
    Outside Philly
    I thought that the GPS location services on the phone made it impossible to activate summon unless you were next to the vehicle.
     
  5. thinklabinc

    thinklabinc Member

    Joined:
    Jun 26, 2016
    Messages:
    31
    Location:
    USA Northeast
    Good to know, thanks for sharing. I too thought that you had to be a certain number of feet within the location of the car.
     
  6. dj905

    dj905 Member

    Joined:
    Jan 16, 2010
    Messages:
    183
    Location:
    GTA, Canada
    I'm new to Summon, but when I tried it today, it said that the key fob needed to be close to the car to use the feature. I was about 30 feet from the car, and had to move closer to make the feature work.
     
  7. Jgdixon

    Jgdixon Member

    Joined:
    Jul 21, 2012
    Messages:
    887
    Location:
    Burlington, Ontario, Canada
    Only in Canada
     
  8. Boatguy

    Boatguy Member

    Joined:
    Apr 3, 2014
    Messages:
    678
    Location:
    SF Bay Area
    No, this hasn't happened, but it's a great cautionary tale. Thank you for sharing!
     
  9. S4WRXTTCS

    S4WRXTTCS Active Member

    Joined:
    May 3, 2015
    Messages:
    1,177
    Location:
    Snohomish, WA
    I'm confused because it's supposed to use the key signal to verify that you're near the car. That limitation was in the US version on release as far as I can remember. Why would they not have that limitation?

    They did add the "hold down" to try to prevent butt moving, but that can be turned off.
     
  10. Macbest

    Macbest Member

    Joined:
    Sep 14, 2012
    Messages:
    47
    Location:
    Bay Area
    I pulled the car into the garage using summon on an iPhone. Hit the close garage door on our barge door wall and went inside. Apparently I had butt dialed my car to reverse in summon mode. Needless to say car damaged and garage door ruined. Please be sure you either turn off your phone or better yet, log out of the app before you walk away from the car once it is where you want it. Buyer beware. It cost me a fortune.
     
    • Helpful x 2
    • Informative x 1
  11. Hota

    Hota Member

    Joined:
    Jun 27, 2016
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    Location:
    New England
    I thought the car would stop moving if it detected something in its path. I can't see how it would miss a garage door.
     
  12. mark.lawler

    mark.lawler Member

    Joined:
    Aug 8, 2016
    Messages:
    41
    Location:
    Portland, OR
    Similar happened to me at a Home Depot. While shopping the wife texted me to ask if I had tried to summon the car. Sure enough the app was on the summon screen and said summon had been cancelled. I ran out to the parking lot but the car was where I left it. Scary though. Now I always fully shut down the app before switching to another app. I have an iPhone.
     
  13. Macbest

    Macbest Member

    Joined:
    Sep 14, 2012
    Messages:
    47
    Location:
    Bay Area
    The roll up garage door came down on top of the car. No sensors on top. Car kept backing up pulling the garage door out with it. What is not clear is why the floor sensors didn't stop the door although it might have been too late.
     
  14. Macbest

    Macbest Member

    Joined:
    Sep 14, 2012
    Messages:
    47
    Location:
    Bay Area
    That was the advice I got from Tesla. Double click the home button showing all the apps, and slide up and out the Tesla app when done with summon. Buyer beware...
     

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