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Buying a Tesla? Here is who you will deal with.

Discussion in 'Model S: Ordering, Production, Delivery' started by WarrenInCA, Dec 30, 2014.

  1. WarrenInCA

    WarrenInCA Member

    Joined:
    Oct 4, 2014
    Messages:
    86
    Location:
    Scotts Valley, CA
    In less than 24 hours I will be an owner of a new Tesla Model S. I wanted to describe the three Tesla employees you may likely encounter during the purchase process:


    The Owner Advisor. I first met this person in the Tesla store. This person arranged my test drive and helped me select options. Weeks after I placed and confirmed my order, I changed my mind. The Owner Advisor helped me through this process as well.


    The Credit Specialist. If you want to explore financing through Tesla, you will work with this person. I was given the option between a 5 year or 6 year loan. For me, getting a loan through Tesla was no more complicated than getting a new credit card through the mail.


    The Delivery Experience Specialist. The final step is arranging delivery of your car. This person monitors when you car will be ready for pick up and schedules your delivery appointment.
     
  2. ArtInCT

    ArtInCT Always Learning

    Joined:
    Sep 2, 2014
    Messages:
    1,602
    Location:
    Southern Connecticut
    Thanks for that info Warren... and big congratulations on your P85D Pick Up today! Nice color combo BTW!
     
  3. darthy001

    darthy001 Love my car, hope Tesla can get as great!

    Joined:
    Oct 29, 2012
    Messages:
    721
    Location:
    Bærum, Norway
    Who do I contact when I simply get no response at all from my designated DES?
     
  4. breser

    breser AutoPilot Nostradamus

    Joined:
    Aug 28, 2014
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    2,310
    Location:
    North Bend, WA
    Call the Service Center where you're expecting to take delivery. There should be an option on the menu for delivery.
     
  5. darthy001

    darthy001 Love my car, hope Tesla can get as great!

    Joined:
    Oct 29, 2012
    Messages:
    721
    Location:
    Bærum, Norway
    Oh ok, was hoping for a lazy email. Hard to find time during the workday to wait in line on the phone.

    But anyway my car went into production complete status, again, just minutes after I wrote here so my question is mostly answered already I hope.
     

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