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Buying secondhand and transfer of ESA

Discussion in 'Model S: Ordering, Production, Delivery' started by neilrlsmith, Jul 24, 2016.

  1. neilrlsmith

    neilrlsmith Member

    Joined:
    Jul 16, 2016
    Messages:
    9
    Location:
    London
    So I am buying a second hand Model S tomorrow off a private owner. Car was registered in Jan 2016 so very new. Firstly, does anyone know what steps need to be taken to add the car to my Tesla account and remove the car from the old owners account. Must be instant and straight forward as serious security issue having my car accessible by someone else.

    Secondly Tesla told me that only buying a used car through them would the ESA be transferred. However reading on forums, there may be a workaround (certainly there is/was in the US back in April).

    Thanks for any help.
     
  2. neilrlsmith

    neilrlsmith Member

    Joined:
    Jul 16, 2016
    Messages:
    9
    Location:
    London
    So I am buying a UK second hand Model S tomorrow off a private owner. Car was registered in Jan 2016 so very new. Firstly, does anyone know what steps need to be taken to add the car to my Tesla account and remove the car from the old owners account. Must be instant and straight forward as serious security issue having my car accessible by someone else.

    Secondly Tesla told me that only buying a used car through them would the ESA be transferred. However reading on forums, there may be a workaround (certainly there is/was in the US back in April).

    Thanks for any help.
     
  3. blc1017

    blc1017 Member

    Joined:
    Jan 1, 2013
    Messages:
    117
    Location:
    Moraga, CA
    I recently sold my 2013 Model S here in the U.S. I emailed Tesla Service and let them know the car was being transferred, and the name and contact information of the buyer. The buyer is required to notify Tesla to have the car transferred to his account. I also had an ESA, and after several emails with a number of people at Tesla, got confirmation from three different people that the ESA transfers with the vehicle (unless I specifically ask to have it transferred to my new car) and the previous $100 transfer fee is no longer collected. Hope that helps.
     
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  4. Markk993

    Markk993 Member

    Joined:
    May 16, 2016
    Messages:
    67
    Location:
    Las Vegas
    Tesla Customer service told me I had to send them a color copy of my driver's license and a copy of the registration (showing the vin number) and they would transfer ownership in the system...

    Call them and they will send you an email with where to send the documentation
     
  5. blc1017

    blc1017 Member

    Joined:
    Jan 1, 2013
    Messages:
    117
    Location:
    Moraga, CA
    Can you clarify whether you were told this as the buyer, or the seller? In my case, as the seller, I wasn't required to show anything.
     
  6. Kandiru

    Kandiru Member

    Joined:
    Oct 20, 2014
    Messages:
    503
    Location:
    USA
    Hello Bob,


    Thank you for contacting Tesla Motors. In order to transfer your Model S into your name and gain access to the vehicle through the Mobile App and My Tesla you will need to send the following information to [email protected].


    1.Color copy or picture of current driver’s license or state ID.

    2.Copy or picture of your title or registration (temporary registration is ok)

    3.Email address you would like linked to your account (My Tesla email if account is already created)

    4.Home or mailing address

    5.Phone number


    Please note the name on the title or registration must match the ID provided.

    Please reply with these documents and information and we will submit your request. Once submitted the process will take 2-3 business days to complete.


    Sincerely,


    Michael Klonoff | Inside Sales Advisor
     

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