4/1/21 - I just thought I'd search Vroom for my trade-in by searching the VIN. To my surprise I found it listed as "coming soon". They have all the specs, miles, price, and VIN. They're just missing the photos.
-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
4/1/21 - Just received a call from Vroom deliveries team and they said my Tesla is being delivered tomorrow!
4/2/21 - My Tesla was delivered. The vehicle is in great condition. I did find a few scrapes but they are not serious but they will be brought up to Vroom since they were missing from the descriptions and photos. The vehicle is a couple years old after all. What does concern me is I didn’t receive any temp tags. I have a Texas Buyer’s Tag but I’m not believing this is valid in Michigan. The car came with a near full charge.
el-guapin
Trust no One
In summary, I would never recommend anyone buy a Tesla used from a dealer online other than Tesla themselves. A local dealer where you can see, touch, test drive - OK, maybe fine. Too many dealers know nothing about Tesla’s to be able to even attempt at being honest with you. This was the most stressful purchase I’ve ever made.
I’m still awaiting my paperwork for the DMV and registration. More to come.
Last edited:
Excellent. Enjoy it.
An update on my Vroom deal - my car should be arriving this week. After days of automated texts, I got a call last night. Now I am waiting for a call from the delivery truck folks. Could be today or tomorrow. The same clunky process is happening with my trade pick-up.
I never heard back from anyone at Vroom about the transfer of purchased packages on the M3.
An update on my Vroom deal - my car should be arriving this week. After days of automated texts, I got a call last night. Now I am waiting for a call from the delivery truck folks. Could be today or tomorrow. The same clunky process is happening with my trade pick-up.
I never heard back from anyone at Vroom about the transfer of purchased packages on the M3.
4/7/21 - Vroom just called about the scratches and cleanliness of the vehicle. They apologized and are sending me a check for $660. It’s better than nothing and makes me feel better to be honest.
Good to know, thanks.
My M3 arrived today, but despite the listing description and rear emblem, was not a performance. It went back on the truck.
I spent 40 minutes on hold until a pained employee apologized and told me it would be 3-4 days until the ‘buy back dept’ called me back. Knowing it’s not her fault, I reined in my anger and asked for other options. She ‘escalated’ the situation, and hopefully I will get a call in 24hrs.
I hope a comparable (actual) M3P can be found and sent out ASAP. I am not optimistic, but will report back.
My M3 arrived today, but despite the listing description and rear emblem, was not a performance. It went back on the truck.
I spent 40 minutes on hold until a pained employee apologized and told me it would be 3-4 days until the ‘buy back dept’ called me back. Knowing it’s not her fault, I reined in my anger and asked for other options. She ‘escalated’ the situation, and hopefully I will get a call in 24hrs.
I hope a comparable (actual) M3P can be found and sent out ASAP. I am not optimistic, but will report back.
Wow thats crazy. So your vin on the site shows a performance but when you got there it was an LR? And the vin was the same?
Correct, the vin's are not distinct for 2018s (I have a 2018 performance).
Sorry to hear you had troubles. I can just honestly give you advice. Stop and get your money all back and do not deal with them. Use one of the private sellers on sites, a local dealer, or Tesla’s used inventory.
I would trust a private seller over any dealer. I would also only trust a local dealer if you can get in, test drive, and view the Tesla. I would trust buying a used from Tesla as well.
I appreciate the advice. I'm going to give them one more chance, because they have two low-mile M3Ps listed as 'available soon' - a white 2019 and a red 2020. If I can get first refusal for these cars, I will be satisfied. Assuming all else goes smoothly. A lot will depend on how the phone call goes today.
Ok, hope the best for you! Keep us updated. Just to let you know I’ve been watching my trade-in as “available soon” on Vroom for a week + now. I suspect they don’t list it until my 7 day window expires and they’ve paid off my trade. Then they need to have pictures taken.
TElderJr05
Member
I was told by a rep that once the car delivered it may have FSD but once Tesla does their quarterly audits, FSD will be removed. I didn’t believe it so I done my research. A Tesla rep in Raleigh North Carolina TOLD ME ”Hell No” that’s not true. I asked on FB groups and someone posted a link to a story where it happened and Tesla Restored FSD privileges after taken away after delivery because it was advertised as such.
