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Calendar sync no longer working

Discussion in 'Model S: User Interface' started by JeffVanEpps, Feb 2, 2016.

  1. JeffVanEpps

    JeffVanEpps Member

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    Since 7.1 calendar sync is no longer working. Android 4.4.4, no change since before I bought the car. I haven't yet tried re-pairing (I shouldn't have to). It does still make a Bluetooth connection and phone calls still work.

    I don't know how they managed to break this, I didn't think they were even doing any work in that area.

    Does Tesla have a public bug database?
     
  2. MichaelS

    MichaelS Member

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    I was just going to post to see if anyone else has this problem.

    I believe it occurred after the last app update. But since I don't use the feature that often, I can't be sure if it was the app or the last 7.1 incremental update.
     
  3. BertL

    BertL Active Member

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    OP, there is no public bug database. Problems should be reported to your SC or [email protected]

    FWIW and not rubbing it in -- simply for contrast, the Calendar is working fine on my MS with my iPhone running iOS 9.2.1.

    Sure seems like there is an Android-specific bug you've found. I assume you've tried all the normal stuff like rebooting the 17" and your phone. Grasping at straws, but are there any settings in the Android OS specific to calendar that you can check and see if they look right? Otherwise, I'd try emailing Tech Support, call them 877-798-3752 or your SC. Good luck.
     
  4. Lump

    Lump Active Member

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    I have the same issue, iPhone 6+. bug list is getting long & after almost 3 years of ownership tiresome.
     
  5. AmpedRealtor

    AmpedRealtor Active Member

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    Please tweet your feelings to Elon Musk. I don't think he quite understands how frustrated his customers are getting, and nobody inside the company is probably telling him.
     
  6. Max*

    Max* Autopilot != Autonomous

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    I'm not sure it's the most recent app update. I had my calendar work (I believe after the most recent app update) on android, but then this weekend it refused to sync.

    I thought maybe it's a problem on Tesla's side, I just ignored it, but I'll wait to see if it happens again or not...
     
  7. Lump

    Lump Active Member

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    I follow EM on twitter & don't recall many interactions with actual owners discussing bugs or ownership problems & if there were an OTA update was the promised solution.

    Many CEO's or their reps use social media to hear complaints or try to resolve problems, EM asked for 7.1 UI suggestions on twitter, that has to be the worst place to gather well thought out lists from actual owners, he could have used his own forums, gone to Reddit or come to TMC if he was serious IMO. Any contact with Jon McNeill? Tesla Adds Jon McNeill as New Head of Global Sales and Service - TESLARATI.com
     
  8. stace

    stace Member

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    The *connection* works, in that if I'm looking at the calendar app on the Tesla, and I turn off Calendar sync on my Android, the screen switches from "No events" to "Enable Calendar sync to see events", so at least that element is working. It's just no events are getting synced.
     
  9. davidc18

    davidc18 Member

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    Calendar sync stopped working here a few days ago. I did not pay too much attention to it at the time, but I see I am not alone.
     
  10. jerry33

    jerry33 S85 - VIN:P05130 - 3/2/13

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    Mine works but it takes a long time to sync--ten to fifteen minutes.
     
  11. Bauhaus

    Bauhaus Member

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    Same hapened to me. I thought it was just my phone acting up. I called suport and they couldn't fix it either.
     
  12. H2Opowered

    H2Opowered New Member

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    My calendar sync crapped out (Droid 4.4.4), apparently this weekend. Also had LTE installed Friday but doubt it's related. And firmware update last night....reported it to Watertown, MA SC who said this is first they've heard of it....
     
  13. Max*

    Max* Autopilot != Autonomous

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    I called Tesla. They're aware of it.

    He tried to explain why it's happening, but I won't post speculation.
     
  14. DougH

    DougH Active Member

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    Odd thing, today has been the only day ever that my calendar has actually worked.
     
  15. Max*

    Max* Autopilot != Autonomous

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    Today was the only day ever that you had no appointments? ;)
     
  16. David29

    David29 Member

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    Good to know. I emailed them as well. Hopefully they will either fix it, or tell us how to if we can do it.
     
  17. MrClown

    MrClown Autosteer Beta Tester

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    Just got an android app update. Note says "calendar syncing issue has been fixed." I haven't tested it yet but it sounds promising.
     
  18. BobV

    BobV Member

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    My calendar was synced from my Nexus 5 (Android 6.0.1) when I got into the car this morning.
     
  19. JeffVanEpps

    JeffVanEpps Member

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    Updated from Play Store today and now it works. Updated dated Feb 2.
     
  20. Bauhaus

    Bauhaus Member

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    I just installed the update for Android and it is working again. That was a quick response from Tesla.
     

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