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California FasTrak Positioning Requirements

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berkeley_ecar

S 90D (fully loaded) delivered 18 Mar 2017
Jul 21, 2014
264
217
Berkeley, CA
I realize that there have been multiple discussions about positioning the CA FasTrak toll tag (transponder) properly for the Model S, but here I raise a slightly different issue. Many earlier owners experienced problems finding a location to place
the toll tag, probably due to metallic coatings on their windshields. I find that in my 2017 Model S, there is no such problem, and I am able to place the toll tag anywhere on the windshield. The Bay Area FasTrak* Customer Handbook
seems rather loose about placement, and I am inclined to place it to the left of the rear view mirror base. I've also thought
about making a thin black plastic case to mount there, allowing me to easily slide the toll tag in and out of the case, making the whole thing less gaudy looking from the outside. Is anyone aware of more stringent placement/visibility requirements (for example, must the FasTrak logo on the toll tag be visible from the outside)?
 
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There are no more stringent requirements that I'm aware of. I don't live in the Bay Area but travel there frequently enough that I keep a Fastrak transponder in the car. When I need it, I pull it out and set it on the alcantara portion of the dash so it doesn't slide around. Works fine, no issues. I note the same behavior in my 2016 MS, whatever interfering "coating" was on the windshield of the older cars is no longer there.
 
There are no more stringent requirements that I'm aware of. I don't live in the Bay Area but travel there frequently enough that I keep a Fastrak transponder in the car. When I need it, I pull it out and set it on the alcantara portion of the dash so it doesn't slide around. Works fine, no issues. I note the same behavior in my 2016 MS, whatever interfering "coating" was on the windshield of the older cars is no longer there.
Don't have a Tesla yet, but I do the same thing in my ICE car. When I need it, I throw it on the dash. I don't think there is any official placement requirement. If the transponder is detected, it beeps, if it is not, they fall back on the license plate.

The fastrak website only has suggested mounting locations on the windshield because mounting it in certain areas violates California law prohibiting mounting objects on the windshield (other than very specific allowed exemptions, of which the suggested transponder mounting locations are a part of).
FasTrak® - Keeping the Bay Area Moving
Law section

However, if you don't mount it, then obviously those laws don't apply.
 
I have not found a FASTRAK Transponder mount location that works in my 2013 S85. This is not a problem with the Bay Area bridges as they read license plates and charge my account. But when I drive in the Express lanes, which should be free, I am charged the usage fee. Fastrak has credited my account when I call them, but say they will not be doing that anymore. I need to find a place to mount my 3 person transponder. Anyone have a solution for this issue on a 2013 Model S?
 
While the position to the right of the rear view mirror mount worked in the 2012 Model S and the 2016 Model X, the 2017 Model S is tricky. While it has worked more often upside down, the 3 position switch model now works 100% of the time by attaching it lower. From the driver point of view, it is attached behind the rear view mirror so the driver cannot see it. It is not upside down. It is extremely visible from the outside of the vehicle and by a passenger.

The 2012 and 2013 windshield has a slight pink tint and may require more experimentation if the above suggestions don't work in the 2013.
 
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So you see from my sig below, we have 2 Model S. My May 2013 S85 has the windshield with the asymmetrical speckled area to the right of the inside rear view mirror. I have the '1st gen' FasTrak Flex transponder (more or less square/slightly rectangular) positioned in this space but turned 90 degrees with switch to the left. Works great. My wife's June 2015 (AP1) build does not have the speckled area, and I could find no location alongside the mirror to get the transponder to work. I did try every location and orientation in the windshield, and tried the pano roof. No good. I finally settled on mounting it to the rear liftgate glass at the bottom edge, so that it would not be in the line of sight looking into the inside rear view mirror. Works great.

FWIW I like to keep a 'spare' transponder in the glove box of each car, in case I get a loaner or the like (the transponders mounted as above are very securely fastened with 3M high strength double sided tape). The latest 'spares' I just got are the next gen variety of FasTrak Flex, quite a bit smaller (more of a candy bar size). i have not tried these yet, and maybe the antenna position inside the housing will be different. YMMV.
 
I mounted mine in the upper corner of the rear window. Yeah, it's not legal, but it gets read correctly.

I did this on my April 2015 S85D because that's all that worked. Earlier this year the car needed a windshield replacement. While annoying and expensive, the end result was a new windshield with the shaded area to the right of the rear window mount. Putting the transceiver upside-down next to that area works for me now on bridges, toll lanes, and parking garages (SFO International Terminal).

March 2017 S 85D

How's that again? o_O

Bruce.
 
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Everyone in this thread should count your lucky stars though... I have the new FastTrak tag that screws in to your front license plate and it looks TERRIBLE. Plus the screws seem to only go in just a few mm's.

Why do you need/want the license plate version?? It is not a Flex and you will have issues getting charged $$ on the new NoCA HOV/pay-per-use lanes (like 580/680).
 
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So you see from my sig below, we have 2 Model S. My May 2013 S85 has the windshield with the asymmetrical speckled area to the right of the inside rear view mirror. I have the '1st gen' FasTrak Flex transponder (more or less square/slightly rectangular) positioned in this space but turned 90 degrees with switch to the left. Works great. My wife's June 2015 (AP1) build does not have the speckled area, and I could find no location alongside the mirror to get the transponder to work. I did try every location and orientation in the windshield, and tried the pano roof. No good. I finally settled on mounting it to the rear liftgate glass at the bottom edge, so that it would not be in the line of sight looking into the inside rear view mirror. Works great.

FWIW I like to keep a 'spare' transponder in the glove box of each car, in case I get a loaner or the like (the transponders mounted as above are very securely fastened with 3M high strength double sided tape). The latest 'spares' I just got are the next gen variety of FasTrak Flex, quite a bit smaller (more of a candy bar size). i have not tried these yet, and maybe the antenna position inside the housing will be different. YMMV.

JPP Thanks! After many different positions, I finally tried your recommendation to position the unit to the right of the mirror and rotated 90 degrees....and it worked great. SUCCESS!
 
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Excellent. BTW, do you have the 1st gen square FasTrak Flex, or the new 'candy bar' one?

"Candy bar"? I haven't heard of that one (except possibly in one of your earlier posts). The only Flex picture I see on the FasTrak Web site is the square-ish one, which I have. Is the one you are describing an internal tag or external?

Bruce.
 
"Candy bar"? I haven't heard of that one (except possibly in one of your earlier posts). The only Flex picture I see on the FasTrak Web site is the square-ish one, which I have. Is the one you are describing an internal tag or external?

Bruce.

Here is a photo of the new 'candy bar' shaped new one:

IMG_1751.jpg


Longer than the original square one, but thinner.
 
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I have not found a FASTRAK Transponder mount location that works in my 2013 S85. This is not a problem with the Bay Area bridges as they read license plates and charge my account. But when I drive in the Express lanes, which should be free, I am charged the usage fee. Fastrak has credited my account when I call them, but say they will not be doing that anymore. I need to find a place to mount my 3 person transponder. Anyone have a solution for this issue on a 2013 Model S?
The last time I disputed the charges in the Express Lanes it was a big hassle. I first tried to do it with the online chat option like second time I disputed charges and they took it off on the spot. I was told I needed to fill out the webpage to dispute. By the time they got around to my request someone called me back to tell me they were to forward it to some other department. Another week plus goes by and someone else calls me to tell me it's going to another department. At this point I was going to give up. I later receive a letter linking to tesla.com forum page about FasTrak but I never looked at it and assumed they denied my request. Another week or so goes by and I get another letter that I have been credited back the charges.

Granted most of the time I didn't have the transponder in the proper place and other times I just figure I could dispute it later. Given my latest experience with FasTrak, I have it mounted by mini suction cups now in the designated Tesla approved location. Certainly not worth the hassle to dispute.