Has anyone who submitted their California carpool lane application t the DMV in January received their purple decals yet? How many weeks did the process take? Thanks.
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California HOV decal delays?
- Thread starter WSE51
- Start date
jkoya
NA2 NSX
I mailed my application on 1/3 and DMV still has not cashed my check yet. Others have mailed on 1/1 and 1/2 and they have already received their HOV decals.....I'm beginning to wonder if they lost mine !
I sent mine in on december 27th (figuring there was no chance they would process it before the 1st of the year, so I would get the ugly but longer lasting lavender decals). I received my decals on Feb 7th in the mail, and got the purple ones which I cant bring myself to put on the car as of yet... lol.
smjbh5
Member
It's always going to take longer at the beginning of a new program year. Thats when most folks who bought their cars in the 4th quarter usually apply for their stickers. I bought my car in October, but mailed in my application on 1/2. Received my stickers on 2/7.
Jedi2155
Model 3 has Arrived.
What did you use to trim? Exacto knife? Sharpie?
Thinking of doing the same on mine.
Mailed in 1/2, still not cashed. I have one friend who received theirs this past week they said mailed 1/1 (which I assume is also 1/2).
LJ32
Member
I agree, M3P+, red multi coat...purple stickers, no way. Since I don’t commute to work, I will leave them in my DMV file. I don’t understand why CA DMV cannot make clear stickers that would better blend with any color car.
JPP
Active Member
The delay is now about 4-5 weeks from mailing to the CA DMC SPU to them getting to cash your check (...and probably opening your envelope). One the check is cashed, the stickers go out pretty promptly. Search here on TMC for many parallel threads on the subject.
JPP
Active Member
You can call the Special Processing Unit at 916-657-9035. You will get a recording if the office is closed. During normal hours you will also get a recording and will be told that they have a heavy call volume. After listening to music on hold for a while, you will get an option to leave a call back number. If you do leave a number, you will get a live (not machine generated) call back (so be sure to answer). You will get a pleasant helpful staffer who will check the system with your license plate or VIN. But they are 2 months behind in opening the mail and processing applications for HOV stickers. So if they have not opened your mailing, there is nothing they can tell you. It's not their fault--the DMV does not assign sufficient staff, and the volumes of applicants in 2019 (...really with the ramped up deliveries of Model 3) has exploded. Remember a couple of years ago they just had a small number of Tesla applicants and a few Volt & Leaf applications to handle. They probably now get the same number of applications in 1 month that they used to get all year. Not sure what congressman or state senator you want to complain to, but I doubt there will be much sympathy or effort to change. The DMV is overworked and underfunded, and for sure any 'enhancement' of the 'HOV entitlement' will not be looked upon fondly. YMMV.
BTW, I know the above since I just called this morning.....and I mailed in my 2nd application (first was lost in the mail) in mid-January.
BTW, I know the above since I just called this morning.....and I mailed in my 2nd application (first was lost in the mail) in mid-January.
boriszima
Member
jkoya
NA2 NSX
I live about 10 miles from DMV's PO Box zipcode and it took 5 days for USPS to deliver. I sent the application via Certified Mail so I could track the progress. I wish they would make an online way to apply for the HOV stickers.
