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Callers consistently having trouble hearing me on phone

Discussion in 'Model 3' started by kmcdds, Jul 14, 2018.

  1. kmcdds

    kmcdds Member

    Joined:
    May 18, 2018
    Messages:
    55
    Location:
    Burlington, Ontario
    For some reason, I consistently have people telling me they are having a hard time hearing me when I'm speaking to them using bluetooth with my iPhone. I've never had this problem with my previous cars. I'm wondering if there is some way I can tweak it to make it easier for people to hear me. Not sure where the car microphone is located.
     
  2. rabar10

    rabar10 Model 3 >> Focus Electric

    Joined:
    Dec 3, 2010
    Messages:
    1,455
    Location:
    Indianapolis, IN
    Are callers complaining about an echo?

    My significant other complained of a bad echo from my car BT a few times recently when I was on firmware 2018.21.9. Supposedly fixed in FW 2018.24.x — see Summon anyone? 2018.24.1

    Could also ask for someone to sit in your car and then borrow their phone to call your phone in the car, so you can hear the issue for yourself, then describe the issue to Tesla Service and see what they say.
     
  3. kmcdds

    kmcdds Member

    Joined:
    May 18, 2018
    Messages:
    55
    Location:
    Burlington, Ontario
    I've had problems with the echo as well, but I saw that was a fairly common problem. This is more of a volume issue. People constantly saying they are having a hard time hearing me.
     
  4. barjohn

    barjohn Member

    Joined:
    Sep 23, 2017
    Messages:
    431
    Location:
    Riverside, CA
    It is supposed to be improved in 26.x and finally fixed in 28.x according to SA at SC.
     

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