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Callers consistently having trouble hearing me on phone

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For some reason, I consistently have people telling me they are having a hard time hearing me when I'm speaking to them using bluetooth with my iPhone. I've never had this problem with my previous cars. I'm wondering if there is some way I can tweak it to make it easier for people to hear me. Not sure where the car microphone is located.
 
Are callers complaining about an echo?

My significant other complained of a bad echo from my car BT a few times recently when I was on firmware 2018.21.9. Supposedly fixed in FW 2018.24.x — see Summon anyone? 2018.24.1

Could also ask for someone to sit in your car and then borrow their phone to call your phone in the car, so you can hear the issue for yourself, then describe the issue to Tesla Service and see what they say.