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Camera camera is covered or blinded

My MS LR sometimes gives me this error message and disables AP usually in the evening after a humid day of Florida rain. Cleaning the interior camera does not help. It resolves by the next morning. Anyone else getting this error? Any thoughts or suggestions besides asking for service center to replace camera?
Screen Shot 2022-07-11 at 7.32.31 PM.png
 
My MS LR sometimes gives me this error message and disables AP usually in the evening after a humid day of Florida rain. Cleaning the interior camera does not help. It resolves by the next morning. Anyone else getting this error? Any thoughts or suggestions besides asking for service center to replace camera? View attachment 827555

Oops..I meant: Cabin camera is covered or blinded​

 

DukeofURL

Active Member
Apr 1, 2016
1,084
3,004
North NJ
If it isn't actually covered (or doesn't have sun shining into it directly), then I'm gonna say there's a problem with it. Either that, or the refresh Model Set (of which you have one) have IR illumination for the cabin camera which perhaps if not pointing out into the cabin could blind the camera, too. Regardless, it's a problem for your local service center to resolve.
 
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My MS LR sometimes gives me this error message and disables AP usually in the evening after a humid day of Florida rain. Cleaning the interior camera does not help. It resolves by the next morning. Anyone else getting this error? Any thoughts or suggestions besides asking for service center to replace camera? View attachment 827555
My MS LR sometimes gives me this error message and disables AP usually in the evening after a humid day of Florida rain. Cleaning the interior camera does not help. It resolves by the next morning. Anyone else getting this error? Any thoughts or suggestions besides asking for service center to replace camera? View attachment 827555
I get the same exact error on my 21 refresh S. Also only happens at night time. I got my windshield tinted, so I think that plays into it, most likely the cabin camera is not getting enough light, and not a physical object blocking it. its a small camera and most likely has a very small light sensor, and would be sensitive to loss of light, either by window tints, low screen brightness, ambient lighting being off, etc.
I made a service appointment, they looked through the error logs and said the hardware is fine, no need to replace cameras. I then asked if there was a way to reinstall the car software, they said sure. They pushed it to my Tesla app within a minute or 2. Installed the software (took about 30 minutes to instal). Haven’t had the problem since.

One other thing that I saw on Reddit was turn ON the ambient lighting and make the screen brighter as well, maybe switch the white background instead of black.

Hope that helps.
 

DukeofURL

Active Member
Apr 1, 2016
1,084
3,004
North NJ
There's infrared illumination for the cabin cam, so ambient light shouldn't be necessary.
 
I get the same exact error on my 21 refresh S. Also only happens at night time. I got my windshield tinted, so I think that plays into it, most likely the cabin camera is not getting enough light, and not a physical object blocking it. its a small camera and most likely has a very small light sensor, and would be sensitive to loss of light, either by window tints, low screen brightness, ambient lighting being off, etc.
I made a service appointment, they looked through the error logs and said the hardware is fine, no need to replace cameras. I then asked if there was a way to reinstall the car software, they said sure. They pushed it to my Tesla app within a minute or 2. Installed the software (took about 30 minutes to instal). Haven’t had the problem since.

One other thing that I saw on Reddit was turn ON the ambient lighting and make the screen brighter as well, maybe switch the white background instead of black.

Hope that helps.
thanks. No window tint on my car. did they reinstall the camera software at a service center or over the air?
 
I get this message on my driver's exterior camera every time I drive to Mammoth. It seams to happen in the same area, day and night. I cannot make any sense of it. It lasts for about 40 minutes, then goes away. I can't use Autopilot anyway in this area because the speed limit is really off from actual speed of traffic, so AP is useless (but that's another topic for another thread).
 

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