WilliamG
Hinge Fanatic
Does it work for you with the trunk open, pointing into the trunk? If so, welcome to the club!
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Can’t open charge port with wall charger
- Thread starter midnighTesIa
- Start date
Xeux
Member
Do you have a link to this? I'd like to reference it for my upcoming service appointment.
WilliamG
Hinge Fanatic
I don't have a link, and the reps generally don't care about other people's fixes and won't reference them. Some service reps will take that info and add to notes, but specific car invoices/VINs/work done they will not use officially.
Xeux
Member
Xeux
Member
Half the time when engaging them about issues with my plaid they act as if it’s user error. (Despite having owned several teslas and being very familiar with what’s normal and not.)
Blue Stuff
Member
For me it worked for a few months then had the problem. If I put the connector almost touching then it would open. I opened ticket and they replaced the charge port. All good now as I now have about 5' of range.
Part on invoice: HV INLET,ASY,NA INTERIM,SX,P2(1567500-70-B)
Part on invoice: HV INLET,ASY,NA INTERIM,SX,P2(1567500-70-B)
WilliamG
Hinge Fanatic
Yup. That’s what they replaced for me this week which solved the same issue. Now it works anywhere you’d reasonably expect to press the charger button. In my case, it was defective since day of pickup (August 5, 2021).
WilliamG
Hinge Fanatic
Just quoting you so you see the replies here! Just picked my car up on Friday and my charge port door finally opens correctly with the wand button.
Xeux
Member
silentsnow31802
Member
Huh I find it hard to open my charge port door with the charger handle also. Now that I think about it im not sure its ever worked. I should dig more into it and see if I have the same issue... Good stuff posted here.
Thanks! I’ll let the service team know.
These are the parts they replaced during the 1st appointment and it didn’t fix the issue:
ASSY, MOTORIZED 1.00 CHARGEPORT DOOR, SAE(1038548-00-I)
ASY. CHARGE PORT 1.00 CONTROLLER GEN 4 NA(1619321-10-A)
WilliamG
Hinge Fanatic
Correct, they replaced that for me on my first visit - and that is NOT the fix. The door and controller are just fine. It's the antenna built into the charge port itself that's the problem. This is the only part needed:
HV INLET,ASY,NA INTERIM,SX,P2(1567500-70-B)
mobile service just replaced this part on Friday, and the charge port door has been working perfectly so far!
HV INLET,ASY,NA INTERIM,SX,P2(1567500-70-B)
HV INLET,ASY,NA INTERIM,SX,P2(1567500-70-B)
WilliamG
Hinge Fanatic
Yep, that is 100% the fix. For anyone else in the same boat, don't let Tesla waste your time with other attempts to fix it.
I absolutely love this forum. Picked up a Model S earlier this month and it’s been this way for a week now. Thanks to all for helping to diagnose root cause here.
Looks like I have this problem in mine
Any chance this is something that can be inspected for a loose connection? Mine won't open even when in the trunk
WilliamG
Hinge Fanatic
Just schedule service and they’ll be able to sort it for you. You have all the information you need, assuming it’s the exact same problem that many of us had.
Added it to the list of issues, was hoping this was something i could fix myself but i looked at the service manual and the antenna is internal and no mention of it. Wish i could see what the part number entails to see if its an sma connector or something. oh well
PS, it would not open in the trunk as you suggested. maybe the antenna is completely shot on mine.
PS, it would not open in the trunk as you suggested. maybe the antenna is completely shot on mine.
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