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Can any buyer/owner now do a factory tour

Discussion in 'Model S: Ordering, Production, Delivery' started by artsci, Mar 6, 2013.

  1. artsci

    artsci Sponsor

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    Used to be that you had top be taking delivery at Fremont to do a factory tour. Are tours now open to all buyers or reservation holders?
     
  2. andrewket

    andrewket 2014 S P85DL, 2016 X P90DL (soon 100)

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    The answer is "no". I was in SF last week and tried for 2 weeks to schedule a tour. I couldn't get anyone @ Tesla to even respond to my inquiries via email. Via phone I was told either "no, not possible" or "talk to your DS". DS never responded. I ended up asking another forum member who happened to be taking delivery last week if I could tag along, and they graciously said yes. I've since heard from two other forum members asking how I managed to go on a tour, so there are clearly others who are in the same boat.
     
  3. joshuaeven

    joshuaeven Member

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    I thought they WOULD let you take a factory tour some time around when you take delivery. It's not really fair that CA residents or those who want to go to CA and pay sales tax upon delivery are the only ones 'allowed', if this is the way things are going foward.
     
  4. vcor

    vcor Member

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    You're right about the fairness of it. Those that do factory pickup and get the factory tour also have to pay the $995 delivery charge even though we picked it up. So in essence, the Tour costs $995. Perhaps if you ask to pay an extra $995, they will give you a tour too! (This sounds far more bitter than I am - the Tour was great as is the car).

    I did ask on the tour in January about returning for another tour (my brother really wanted to join, but had a conflict), but they "maybe" in the summer. It is not possible right now as they are just too busy.
     
  5. jomo25

    jomo25 P4398

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    The answer is No. And it is quite disappointing.
     
  6. pete8314

    pete8314 Vendor

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    My DS said it would be no problem. I've yet to take him up on that yet, but I have the emails :)
     
  7. Zzzz...

    Zzzz... Member

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    I believe if you got a Porsche you can go factory tour anytime, even if you live overseas/across the pond...
     
  8. artsci

    artsci Sponsor

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    I hope you're right. I visit Menlo Park/Palo Alto three or four times a year and when I visit next in late April my Model S should have been delivered. I have a hard time understanding why only owners who take delivery in Fremont should be permitted to take a tour.
     
  9. Bluhorizan

    Bluhorizan Member

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  10. bogelas

    bogelas Member

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  11. mulder1231

    mulder1231 Active Member

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    Alex is a great guy! I heard yesterday at the Santana Row store reopening party that he just moved to Amsterdam to run the store for Tesla over there. Alex, if you're reading this: congrats and I'll come and look for you in May when I'm in Amsterdam.
     
  12. kmporter

    kmporter Member

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    I am doing home delivery in AZ, probably in the next couple of weeks. But, I will be in the area next week. I asked my Product Specialist about a tour, expecting the answer to be no. He said no problem. I don't know if it has anything to do with my delivery coming up, or if it's just simply who you talk to. But, I got on the schedule for Monday.
     
  13. artsci

    artsci Sponsor

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    This is good news. I'm going to be in Palo Alto in late April, just around the time my Model S is set for delivery to me in Maryland. When I talk to my DS next week I'm going to see if I can arrange a tour when I'm in the Fremont area.
     
  14. TokyoRush

    TokyoRush Member

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    This is good news. I received my P85 last Saturday in Boston, but would love to do a Tour when I'm in CA in June. I'll start calling around!
     
  15. Park2670

    Park2670 Member

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    Glad that they are slowly becoming more willing to allow factory tours. I am still a few years away from a Tesla, but would LOVE a factory tour when I am in the area.
     
  16. ggies07

    ggies07 Active Member

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    I wanted to take a tour for my 30th birthday, sucks it's not allowed for those they are not buying a car.....
     
  17. gene

    gene Active Member

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    I was able to get in on a tour a few months after my car was delivered. Honestly, Tesla would be pleased to give a tour to the whole world if they had the space. I am sure they'd be happy to have any owners tour, it's a matter of timing and space.
     
  18. TylerCA

    TylerCA Member

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    We will be doing the factory tour as well when we take delivery in late October.
     
  19. studiojon

    studiojon Member

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    I am taking a tour 6 days after I pick up my car. (Couldn't make it to pick up at the factory).
     
  20. wts13

    wts13 Member

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    Sorry to bump an old thread, but it's relevant.

    Does anyone know if it's currently possible for owners to schedule tours? Took delivery about a year ago, but will be in the bay area next month and would like to schedule a tour if possible. Would emailing ownership be the best way to go about it?
     

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