Can someone tell me where this was supposed to go?

[Rich.Blade]

I had tesla mobile service come replace a headlight under warranty. I found this little rubber gasket in the frunk. The tech obviously didn’t replace it properly. Where does it go? 18 s.

 

[luckyj]

Same thing happened to me, for the same service. It's still sitting in my frunk. Looks like it should be around where the frunk latch is.

 

[Rich.Blade]

Same thing happened to me, for the same service. It's still sitting in my frunk. Looks like it should be around where the frunk latch is.

Weird. Why wouldn’t they re install it?

 

[airborne spoon]

I just looked on the parts catalog (epc.tesla.com) and i don't see the item you describe in the frunk latch area although that is where it looks like it would go. I was about to look at the headlight breakdown but i cant find that section and I'm going to lunch now. But its not from the bumper panel as I've pulled that off several times and never seen a part that looks like that. So its either part of the headlight assembly or a sub-component of the frunk latch mechanism. either way its prob not very important but late if nobody has figured it out I'll take another look around the parts diagrams and service manual and see if i can find out.

 

[Sbaimo]

Call or email the service ce ter or serviceman with picture and ask them.

 

[Rich.Blade]

Call or email the service ce ter or serviceman with picture and ask them.

Ive tried emailing them. Email never goes through. For 210 an hour you would think their service would be perfect. I cannot figure out where it would go….

 

[Sbaimo]

Ive tried emailing them. Email never goes through. For 210 an hour you would think their service would be perfect. I cannot figure out where it would go….

Tesla not being responsive. SHOCKING!!!

 

[matt00x19]

Look at the slot where the hood latches into the front bumper. That rubber piece allows this to fit through it.

 

[whitex]

Ive tried emailing them. Email never goes through. For 210 an hour you would think their service would be perfect. I cannot figure out where it would go….

Tesla (read Elon) does not want customers interacting through phones or any other quick conversations. You're supposed to schedule a service appointment on the app, then explain your questions to the mobile tech when they text you or when they show up.

Ever wonder why Tesla is not profitable if not for carbon credits and bitcoin flip profit? This is one example, something that could likely be taken care of with a quick phone call, is forced to be a mobile tech appointment. On the bright side, the tech will be able to explain it to you and/or reinstall the gasket in the latch.

 

[hikerockies]

I had tesla mobile service come replace a headlight under warranty. I found this little rubber gasket in the frunk. The tech obviously didn’t replace it properly. Where does it go? 18 s.

It goes on the apron on the front of frunk where the latch from hood goes in. See attached picture. If it is missing from the apron, you are most likely going to need a new apron. It happened to me where that part you are holding had started separating from apron assembly and Tesla service replaced the whole apron for me (under warranty).

 

[Rich.Blade]

It goes on the apron on the front of frunk where the latch from hood goes in. See attached picture. If it is missing from the apron, you are most likely going to need a new apron. It happened to me where that part you are holding had started separating from apron assembly and Tesla service replaced the whole apron for me (under warranty).

 

[Rich.Blade]

Thank you sir. Looks like the tech forgot to re install.