Canada Rogers Network impacts - no remote access?

[TrevTremaine]

With Rogers network being down this morning, how is this impacting Tesla in Canada? Are there any issues with connectivity to the cars or Superchargers? I can't get mapping to work, although I will try to connect via my phone (not Rogers).

 

[canadaben]

My car internet isn't working now. Had some connectivity this morning. A friend jokingly asked if the car was on starlink ... seems not !

 

[Blazing Whisper]

My car in Oakville seems to be fine so far... does this mean Tesla is on a different network provider? E.g. Bell?

 

[Murky-Article]

Some charging networks are impacted. Not sure about super chargers yet. Any intel? Ontario CCS chargers not working

 

[Chrisuoft]

App successfully connects remotely with the car which is strange as I also thought it tesla uses Rogers for connectivity in Canada.

 

[angus[Y]oung]

App successfully connects remotely with the car which is strange as I also thought it tesla uses Rogers for connectivity in Canada.

@Chrisuoft are you maybe in a garage with access to WiFi?

 

[Chrisuoft]

@Chrisuoft are you maybe in a garage with access to WiFi?

Nope, I live in a condo and there's definitely no WiFi down there.

 

[DM 171950]

I can connect remotely to the car which is parking at the on-ground spot under my condo. No wifi there but I'm with Bell on my mobile though!

 

[angus[Y]oung]

Interesting. So maybe Tesla doesn't exclusively use Rogers in Canada?

 

[Soul Surfer]

Ah yes, the "Criminal Mobile Triad". They're all bad. We pay the highest rates on the planet and there is no end in sight for real competition. The CRTC and Competition bureau, both lack the ball and the backbone

Sorry, I get really riled up about these buggers. We have no choices, like our brethren south of the 49th.

 

[Tslgrl]

I read that Tesla uses Telus for connectivity but Starlink at the superchargers. Either way I drove around just fine today, and didn’t need to stress at a gas station with payment

 

[iMoe]

On the flip side, so many good memes were born today...

#rogersoutage

 

[Dabba]

Also what about the non tesla chargers, like flo, are they affected?

 

[canadaben]

I can connect remotely to the car which is parking at the on-ground spot under my condo. No wifi there but I'm with Bell on my mobile though!

At my office with wifi, my app connected to my phone. No bueno without wifi , not even when in the car when the Bluetooth link was active. App still didn’t connect

 

[canadaben]

And for the future … can our car be a hotspot ?? Would save my the $5 at Starbucks for us to pay for laptop wifi !

 

[Randy-12]

I read that Tesla uses Telus for connectivity but Starlink at the superchargers. Either way I drove around just fine today, and didn’t need to stress at a gas station with payment

I don’t know about that.

My car lost connectivity yesterday
My phone is on Bell and my wife is on Telus we both had no loss. So the car is in Rogers

Don’t know about supercharges but I am curious to know how do you charge or even supercharge with a failure like yesterday? Heck even the bulk of Interac payments were down

Does the supercharger need communication or just the car?
I was able to use my phone as a hotspot so the car was connected

 

[Tz00]

I thought that Tesla uses the AT&T Worldwide business services. That way Tesla doesn't have to negotiate contracts with numerous providers in individual countries. AT&T has roaming agreements with Bell, Rogers, and likely Telus. So depending on where you are in Canada, you can end up on different networks. And this is likely why people claim Tesla uses differing providers.

I had no car connectivity issues yesterday... So it wasn't using Rogers here.

 

[canadaben]

I thought that Tesla uses the AT&T Worldwide business services. That way Tesla doesn't have to negotiate contracts with numerous providers in individual countries. AT&T has roaming agreements with Bell, Rogers, and likely Telus. So depending on where you are in Canada, you can end up on different networks. And this is likely why people claim Tesla uses differing providers.

I had no car connectivity issues yesterday... So it wasn't using Rogers here.

I had service in the car sometime yesterday but not other times so the roaming makes sense

 

[BrandX]

Ah yes, the "Criminal Mobile Triad". They're all bad. We pay the highest rates on the planet and there is no end in sight for real competition. The CRTC and Competition bureau, both lack the ball and the backbone

Sorry, I get really riled up about these buggers. We have no choices, like our brethren south of the 49th.

US wireless is a complete mess of corruption and malfeasance, just like Canada's. There's more money involved and US politicians are more open about their corruption, so it may be worse.

 

[Calliope]

They're all bad. We pay the highest rates on the planet and there is no end in sight for real competition.

Choice has little to do with things like the effects of this outage, but our costs would probably go down.....maybe. I'd like more choice for a lot of reasons, but this outtage isn't one of them, and the problem of low density across the country would still be a problem.