I have differing opinions of SAs compared to you guys. My SA works at Tesla Yorkdale and has given me outstanding customer service. Every time I text him, he replies within 5 seconds. It's like his phone is glued to him. He also has all the information I need, whether it's expected delivery time and pickup date, or info on current available stock. The guy is so responsible. Once my Vin came out in the source code, he emailed me immediately telling me what to do next. My Vin wasn't even on my account page yet. He doesn't hesitate to call me, and he even dealt with my insurance for 2022 model year updates. He's certainly the best sales representative I have had. Don't know if it's because we can speak Chinese to each other so it makes it easier for him. Picking up my MYP on Nov 27th at Lawrence.